Documentation

Two Factor Authentication

Documentation - Two Factor Authentication

Enabling two factor authentication adds an additional layer of security to your Raygun account.

To set up two factor auth navigate to your account settings by clicking your name in the top right then "My settings".

Click "Enable Two Factor Authentication". Here you will be asked to choose an authentication application you wish to use. A few suggestions are listed.

Once you have choosen an authenticator you can progress to the next page where you can either scan a QR code or enter the code manually. Simply enter your password and auth code to confirm and enable two factor authentication.

SMS Authentication

To set up SMS authentication you must have two factor authentication enabled and a phone number saved in your profile settings:

Set up SMS authentication:

  1. Navigate to your account settings by clicking your name in the top right then "My settings"
  2. Click "Enable SMS Authentication"
  3. Click "I'm ready, let's set it up"
  4. Click "Send SMS code" to receive your authentication code - it should arrive within 30 seconds
  5. Enter your credentials when receive the authentication code
  6. Click "I want to enable SMS authentication"
  7. Done!

SMS authentication acts as a fallback authentication method if you have two factor authentication enabled but lose the mobile authenticator application.

In order to enable SMS authentication you will need a device capable of receiving SMS messages.

You won't be able to change the phone number associated with your Raygun account while SMS authentication is enabled.

If you want to change the phone numbers you will need to disable SMS authentication before updating your credentials.

 

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