Build flawless digital experiences and win more customers
Customers are why we create software. See them all, what they do, and how they're impacted by errors, crashes and performance issues when using your software applications.
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Identify individual customers that are having poor experiences
Raygun gives you complete clarity on who is using your application, alongside any problems they encountered that negatively impacted their experience.
- Individual customer profiles let you monitor your web and mobile apps for issues customers experience
- View performance breakdowns on page load speeds as well as full diagnostic details for errors and crashes that caused customers to walk away
- See device, OS, browser, version and location data of your customers, where they encounter issues and ways to improve the customer experience
Add additional context to errors and customer sessions
Understand what actions led up to an issue occurring and whether the overall experience was good or bad for individual customers.
- Support for all major languages and frameworks. Add your own custom data to customer information
- Identify customers with authenticated session data or by unique IDs to comply with privacy practices
- See full customer sessions and error instances on a per customer level
Triage support requests quickly with full diagnostics
Search for specific customers and see their activity, full session and page performance history and errors or crashes they’ve experienced.
- Easily find individual customers that have submitted support requests and locate the exact problem they experienced
- Drill down into the error or performance details. See the line of code or asset causing the issue
- Integrations with Jira, Zendesk, Slack and more help you solve tickets faster
of customers will abandon a website that takes more than 3 seconds to load
Start seeing real customer data in minutes...
Customer experience monitoring is included in all Raygun plans and can be set up quickly with just a few lines of code. Identify your customers via unique email, or a custom identifier for more privacy conscious organisations.
