Changelog

Check out our latest product releases and updates and what’s on the horizon. 🚀
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December 21, 2022
December 21, 2022

More API and personal access token functionality added

Building upon our initial set of API endpoints, we have added more API functionality including the first write scope. You can now: 
- Get an application's details by application API key
- Request to regenerate the API key for an application which revokes the previous API key and returns the application details

We also introduced non-expiring personal access tokens. Please note that you can edit existing tokens to change the expiry but this will regenerate the token. Read more

November 20, 2022
November 20, 2022

Announcement: Raygun Launches Public API

At Raygun, we pride ourselves on delivering invaluable customer-centric insights into the health of your software. By monitoring and improving these metrics, thousands of development teams have improved the quality of their software and delivered superior digital experiences for their users.

Built from the ground up, our modern API will open up new and exciting ways to access and leverage Raygun’s powerful digital experience insights, giving you more control over how and where your data is manipulated, processed, and displayed. Learn more

November 8, 2022
November 8, 2022

We have changed our load balancer to use the TLS-1-1-2017-01 security policy

You can find all the necessary information by looking here and following the column for ELBSecurityPolicy-TLS-1-1-2017-01 which defines all TLS and Ciphers. Please note the only major changes are the removal of TLS1.0 and redirect of HTTP traffic to HTTPS.

Please contact us if you run into any issues.

November 2, 2022
November 2, 2022

Infrastructure improvements to our API endpoints

To support new capabilities and improve stability for our existing data platform, the IP addresses of two of our API endpoints change, effective of November 9, 9am NZT/November 8, 8pm UTC.

api.raygun.com

Existing: 34.225.167.87 and 3.220.116.171

New: No Static IP Address

api2.raygun.com

Existing: 34.225.167.87 and 3.220.116.171

New: No Static IP Address

We recommend allowing outgoing traffic to the domains api.raygun.com, api2.raygun.com, and api3.raygun.com. As our API endpoints are hosted using AWS Load Balancers, our IP addresses may change at any time.

October 21, 2022
October 21, 2022

Coming soon! Raygun Alerting’s Microsoft Teams integration

Microsoft Teams is a popular integration request for our Alerting feature, and the team is busy at work making this feature available to all our customers. We will be notifying all our customers when this feature is available, so please keep your eye out for it here and in your inbox. Since it’s such a popular integration request, we thought we’d share some specs and screenshots with you as we progress through the work.

September 19, 2022
September 19, 2022

UX enhancements to Dashboard tiles

The crash-free users d rounded to the nearest 2 decimal points. Previously this was rounded to the nearest integer. This helps our customers who are serious about benchmarking their user experience to be more precise and granular in the ongoing monitoring of this important metric.

We’ve also extended the duration for all date-based dashboard tiles from 2 weeks to 1 month. This makes it much more convenient to compare month on month changes of vital metrics, such as crash-free users.

September 12, 2022
September 12, 2022

The removal of CA Flowdock integration with Raygun

Broadcom (who owns CA Flowdock) recently announced the End of Life of the Flowdock service, with the maintenance and service discontinuing on December 31st, 2022. In response, we have removed CA Flowdock from our list of officially supported integrations on our public site and in our application.

September 1, 2022
September 1, 2022

Raygun payments now supports 3DS v2 authentication

With this release we now support the authentication protocol 3DS v2. This protocol is quickly becoming a requirement for some institutions around the world (specifically in Europe). This change is part of our ongoing commitment to global security compliance and adhering to the latest authorization standards. Users of Raygun will be taken to a hosted payment page when making credit card payments to authenticate with 3DS v2.

September 1, 2022
September 1, 2022

JIRA for Raygun APM issues integration bug fix

We fixed some minor bugs that were preventing our customers from creating a JIRA ticket from an APM issue. This integration should be fully operational now. Thank you for your patience!

August 25, 2022
August 25, 2022

Get Alerted to mission-critical issues directly in Slack

The highly anticipated Slack integration for Raygun Alerting is here! Once integrated with Slack, you’ll receive customized error, crash, and performance alert notifications directly to the channel of your choosing. Build a world-class issue resolution workflow that keeps your whole team looped in by combining the powerful diagnostics surfaced in Raygun with the convenience of designated Slack channels. Learn more

August 23, 2022
August 23, 2022

Search all apps - understand the impact of an error across your entire tech stack

With this feature, all Raygun Crash Reporting customers have the ability to perform a search across all of your applications rather than one application at a time (the default behaviour). It is super handy to perform one search and understand the impact of the search results across all of your applications immediately. Best of all, there is nothing you need to do, it comes automatically as part of your Raygun subscription. Learn more

August 17, 2022
August 17, 2022

Trello integration now supports new color labels

Our Trello integration now supports new color labels. As a result, you can now use the Trello Integration, if you are/aren't using the new color labels.

August 16, 2022
August 16, 2022

Updates to Real User Monitoring data ingestion

From version 101, Chromium browsers such as Chrome, Edge and Opera require third party providers to actively request browser and operating system version details via the User-Agent Client Hints API. Meanwhile, Firefox is currently not providing any version details, meaning that only main versions can be retrieved via the redacted user agent string. For Raygun RUM, this means that most browser and platform details will be available with your customer sessions when you use the Raygun CDN or update to the most recent Raygun4JS NPM or Nuget packages.

August 15, 2022
August 15, 2022

Raygun4Apple now available via the Swift Package Manager

We have created a swift package for Raygun4Apple. This means Raygun4Apple can now be added to your project using the newer Swift Package Manager, instead of Cocoapods. The Swift Package Manager is a tool for managing the distribution of Swift code. It's integrated with the Swift build system to automate the process of downloading, compiling, and linking dependencies. The Package Manager is included in Swift 3.0 and above. Users will be able to install Raygun4Apple by simply adding a reference to our provider in their Package.swift file. Raygun customers can now add it to their project adding a reference to our GitHub repository here.

If you are using Cocoapods, you can continue to do so. There are no breaking changes with this update. There are no current plans to drop support for Cocoapods.

August 8, 2022
August 8, 2022

Extended documentation about third party errors

We added tips on how to deal with third party errors in Crash Reporting.

August 2, 2022
August 2, 2022

Extended documentation about sourcemaps

We added clearer explanations for both private auth header and upload authentication.

July 18, 2022
July 18, 2022

Extended documentation about spike protection

We added suggestions for actions to take when receiving a spike protection notification.

July 4, 2022
July 4, 2022

Raygun4Flutter 1.2.1 released

Raygun4Flutter 1.2.1 released with a fix for the malformed stored payloads. The fix adds a uuid to the stored payloads to ensure they are unique, and also, if a currently stored payload fails to be parsed, will be deleted, so it will not cause errors continuously like before.

June 1, 2022
June 1, 2022

Slack for Alerting is coming soon to Raygun

We’ve deployed a “Notify via Slack” message in the app to give our customers a sneak peek of what’s coming for Slack for Alerting in a few months.

May 31, 2022
May 31, 2022

Beta testers wanted for the search all apps feature in Crash Reporting

We’ve made a recent enhancement in Crash Reporting that gives you the ability to perform a search (in combination with tags, date range & other parameters) across all of your applications. It’s currently in beta and we’d love for you to try it out and let us know what you think. If you are interested in giving it a go while it’s in beta, please contact us via our contact form or use the “Contact Raygun” link in the sidebar of your Raygun app with the subject line: “Search all apps beta” and we will be in touch to make it available for your plan.

May 26, 2022
May 26, 2022

Customers and prospects can now reserve events over and above the plan default

Raygun’s plan allows you to get started from $40/month with 100,000 reserved events. If you consume any events over and above the plan default of 100,000 events, each event is charged based on our on-demand rates. With this feature, customers and prospects can now save money by reserving more than the 100,000 plan default per month, thus spending less on on-demand events. Reserved events can be purchased in blocks of 50,000. Learn more

May 18, 2022
May 18, 2022

Our in-app privacy and compliance section now has an archive

At Raygun we take privacy and security very seriously. Recently we’ve made an update to our Data Processing Addendum (DPA) and many customers have decided to sign our latest DPA (last updated 2 May 2022). To access the feature, simply log in, choose your plan and go to the “Privacy and Compliance” tab and look for “Archived documents”.
This latest feature allows you to see the previously signed DPAs between us and your company, not just the latest signed DPA. It is a small way for us to bring transparency to privacy and security of your data with us.

May 17, 2022
May 17, 2022

New and improved Python error grouping

We’re pleased to launch a new and improved grouping system for Python. These improvements apply automatically to any errors that are received from our Raygun4Py SDK:

- Improved error matching and alignment means fewer error groups will be created. This offers a better understanding of the root cause and location of any given issue, aligning more errors into a singular group.

- Fewer errors are being erroneously grouped together. Less common, but occasionally some instances could be grouped incorrectly. This was minimal, but something that needed addressing.

Read our Raygun4py setup guide to learn more.

May 4, 2022
May 4, 2022

Raygun APM Agent update - 1.0.1413

This version includes improvements to the APM profiler configuration tool, and uses a new signing certificate to stop windows from warning users when installing it. Learn more

- Expanded the clickable area on Raygun Profiler Configuration tool tabs
- Prevent exception in the Raygun Profiler Configuration tool when IIS is shut down
- Updated the code signing certificate
- this will stop Windows from warning you about installing the agent

May 2, 2022
May 2, 2022

We’ve updated our Data Processing Addendum (DPA) and our Sub-processor Addendum

We’ve made an update to our DPA and Sub-processor Addendum. To sign our latest DPA and Sub-processor Addendum, simply log in, choose your plan and go to the “Privacy and Compliance” tab of your plan settings page to access the latest documents.

March 8, 2022
March 8, 2022

Webhooks for Raygun Alerting – Create custom third-party integrations

Today we’re happy to announce Webhooks support for Raygun Alerting. Now, you can create custom third-party integrations that connect Alerting seamlessly with Slack, Microsoft Teams, PagerDuty, and many more tools in your technology stack. By using Webhooks, you can build a faster issue resolution workflow – decreasing the time for you to see an alert and, in turn, reducing the time that issues are in your user’s hands. Learn more

January 25, 2022
January 25, 2022

Raygun Alerting: Monitor your latest deployment

Modern development teams are shipping code faster than ever before. Having visibility into the issues that will inevitably get introduced into your software is crucial for the development process. Latest deployments for Raygun Alerting helps with just that. Now, you can tick the latest deployment checkbox on all Raygun alert types to only monitor your latest deployment and resolve issues before your customers ever even notice. Learn more

December 14, 2021
December 14, 2021

Build more resilient mobile apps with Flutter Crash Reporting

Raygun is proud to bring you Flutter support Crash Reporting. This highly requested release gives you complete visibility into the health of your Flutter applications, with rich diagnostics that take you to the root cause of errors and crashes. Flutter for Raygun works across both mobile, web, and desktop applications. You can see the latest compatibility by visiting the raygun4flutter package on pub.dev. Learn more

December 10, 2021
December 10, 2021

Filter crash reports by unhandled exceptions

You can now easily filter your crash reports in Crash Reporting based on handled or unhandled exceptions by using the new filter. To access this feature, go to Crash Reporting and click on “Add filters” and choose “Unhandled” from the dropdown and choose true or false. Read our documentation on filters to learn more about this enhancement.