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Join the Raygun crew

Our mission is to empower teams to ship better software, faster. Make your mark as part of a diverse, inclusive, supportive and collaborative team. Hop aboard the rocketship as we push the boundaries of what’s possible in the software and business worlds!

Current vacancies at Raygun

Solutions Engineer

Email your interest now

At Raygun we give companies the confidence that users experience software the way it is intended.

As a Solution Engineer your key focus will be:

  • First point of technical advice for inbound enquiries through our support channels
  • Investigating and patching customer reported software bugs
  • Provide technical advice, best practice recommendations
  • Ownership of demo and technical sales resources
  • Mentor and assist in the technical development and demo ability of Sales and Customer Success You will work closely with other teams including Customer Success, Sales, Product, Engineering, Marketing and Operations.


  • Provide technical advice including - demonstrations/sales calls, being the first port of call for technical enquiries, advising on onboarding and implementation, recommending workflows relative to a customers use case
  • Carryout development and maintenance of the Raygun demo and technical sales resources including: the Raygun demo application, Raygun developed customer PoC’s and Raygun documentation.
  • Ability to write code that fixes/solves in .Net to assist with minor bug/feature requests from customers is desirable
  • Provide timely responses to customers and prospects through key support channels * Produce qualitative and quantitative analysis of performance and aggregate feedback that will help to inform our product roadmap
  • Be a point of communication between Growth, Product and Engineering teams, and cross-functionally with Raygun Product, Marketing, Customer Success and Operations teams
  • Profile/tease out the most valuable prospects or customer upsell opportunities and understand their pain points and use case from a technical perspective * Assist team members to nurture and close opportunities
  • Represent Raygun at events and conferences both nationally and internationally and be the technical subject matter expert for the growth team at Raygun Required SKILLS AND ATTRIBUTES * Minimum 2-3 years technical experience
  • Excellent interpersonal skills
  • Ability to articulate/demonstrate a technical product to a prospective customer
  • Analytical and able to assist with forecasting and data analysis
  • Flexible, adaptable and able to use own initiative
  • Organised and self-motivated Desired Technical Skills
  • Minimum 2-3 years technical experience
  • Understanding of Raygun products
  • Proficient in .NET and experience with multiple languages and frameworks BENEFITS
  • You'll work closely with a team of genuinely nice people, who will support you
  • You’ll get to up-skill and learn new things from other team members, and share your knowledge
  • Ability to influence growth and clearly see your impact
  • Become part of a growing company where you can shape the future of our work processes
  • Flexible hybrid working environment
Email your interest now

"It is so motivating working with a team of intelligent and supportive people everyday. At Raygun, the opportunities to grow and develop are endless."

Gina, Director of Business Development

Behind every great company there are great people. Raygun is no exception.

At Raygun, we build tools that help thousands of businesses globally create great software. Our products provide deep insights into problems that affect end users, so you can find, diagnose and fix issues faster.

Raygun is made up of a team of talented people, working together to provide an unbeatable solution for our customers. If you're up for the challenge of working in a fast-paced growing business, then look no further.

Leadership at Raygun

Dedicated to your success, the executive team at Raygun wants to find and nurture the best industry talent.

John-Daniel Trask

Co-founder / CEO

I’ve always wanted to live at the intersection of technology and business, ever since we got our first family PC when I was 9 years old. To me, discovering software development was finding a Lego set with unlimited bricks - I could build anything, as long as I could solve the problems. I spend my time at Raygun helping build the team, talking with customers and helping set the direction of the business. I love coming to work with so many passionate people who are helping our customers build truly amazing software experiences. Hearing how customers resolve issues and improved performance because of the work we do is incredibly satisfying.

Lana Vaughan

Co-founder / Chief Operating Officer

At Raygun we pride ourselves in providing world class software development tools accompanied by excellent customer support. We could never do this without having an amazing group of people who are passionate about delivering only the best. The team at Raygun are creative, innovative, supportive, respectful and extremely hard working. Working at Raygun allows me to be a part of an industry leading company that supports and empowers their employees. We’re always looking for talented, passionate, motivated people to join us on our exciting journey so if you’re interested in learning more or just want to have a chat, I’d love to hear from you!

James Story

VP of Engineering

My role at Raygun is to ensure that the Engineering team is doing their best work and that the platform is running smoothly. Anybody who has written code has had to debug it - it comes with the territory. Helping fellow developers quickly detect, diagnose, and resolve issues in their software is extremely satisfying, and I love working with the friendly, fun, tech-oriented people at Raygun. Nothing makes me prouder than building a talented team and valuable products.

Outside of work, I enjoy riding my motocross bike, working on building my motocross/trail bike track, and spending time with my family.

Zheng Li

VP of Product

As long as I could remember, I’ve always been excited by discussing new ideas and coming up with inventions that could fundamentally change our world. As the product lead, I’m incredibly lucky to be able to nurture and grow our products, along with our talented team and amazing customers, because to me, there is nothing more exciting than having the ability to shape our future. You can usually find me running impromptu UX workshops with post-its, empowering young women and women entrepreneurs and sharing videos from Futurism or Vsauce. If I had to sum myself up in 3 hashtags, it would be #scifi #womenintech #spicyfood

Georgina Wollerman

VP of Customer Success

I'm passionate about helping Raygun’s customers achieve their monitoring goals. I believe that Customer Success is about building strong relationships, understanding customer needs, and delivering exceptional experiences. My team and I work tirelessly to ensure that our customers are successful and getting the most out of Raygun. I am passionate about encouraging diversity and equality in tech, and I am committed to creating a workplace where everyone feels valued and included.

I am a proud mother of three young children. Balancing work and family life can be challenging, but I'm proud of the flexibility and support Raygun provides working parents. My experience as a mother has taught me the importance of patience, empathy, and resilience - all qualities that I bring to my leadership role.

Think you'd make a great addition?

If you can't see a suitable position listed then get in touch and tell us what makes you awesome - we're always on the lookout for talented folks!
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