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Side Project
$19/month
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Startup
$79/month
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Small Business
$199/month
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Business
$649/month
Crash Reporting - Side Project
$19/month
Crash Reporting - Startup
$79/month
Crash Reporting - Small Business
$199/month
Crash Reporting - Business
$649/month
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100,000 error events/monthHow many errors will my app produce? It's impossible to say as it varies from app to app. Take a 14 day free trial to get an accurate measurement.
- Unlimited applications
- 30 day data retention period
- Unlimited team members
- Unlimited integrations
- 1 dashboard
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Inbound filtersCreate filters to discard errors to help filter out noise and reduce error volumes
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Advanced filters & searchFilter and search error groups by version, URL, browser, message and more
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Basic SSOBasic SSO or SAML2 (including ActiveDirectory, Auth0, Okta and OneLogin)
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Custom ReportsBuild your own data grid inside Raygun and schedule recurring CSV emails as needed
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Early adopter programBe the first one to use all new features/products and have a say on our roadmap
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Audit logView past changes/actions by your team members
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Invoice billingInvoice billling is available on an annual subscription
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Email supportGet support from the Raygun team
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No rate limitsYour events are subject to fair-use rate limiting
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Dedicated account managerQuarterly followup and training for you and your team
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TrainingRegular training and conversations with our team
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Assign & comment on issuesIn-app assignment of errors to an individual/team and team note history
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Side Project
$19/month
-
Startup
$79/month
-
Small Business
$199/month
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Business
$649/month
Real User Monitoring - Side Project
$19/month
Real User Monitoring - Startup
$79/month
Real User Monitoring - Small Business
$199/month
Real User Monitoring - Business
$649/month
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100,000 sessions/monthHow many sessions will my app produce? It's impossible to say as it varies from app to app. Take a 14 day free trial to get an accurate measurement.
- Unlimited applications
- 30 day retention period
- Unlimited team members
- Unlimited integrations
- 1 dashboard
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Basic SSOBasic SSO or SAML2 (including ActiveDirectory, Auth0, Okta and OneLogin)
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Early adopter programBe the first one to use all new features/products and have a say on our roadmap
- Advanced filters & search
- Crash free users view
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Data comparisonCompare performance data by browser, version, tags, URL, Geo and many more
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Custom timingsAllows you to track up to 10 custom timings other than the OnContentLoaded event timing
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Country level geo dataPerformance data can be isolated down to the country level
- Live session activity feed
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Insights pages scannedLift your SEO ranking by scanning and fixing speed issues for your public website
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Email supportGet support from the Raygun team
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No rate limitsYour events are subject to fair-use rate limiting
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Dedicated account managerQuarterly followup and training for you and your team
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TrainingRegular training and conversations with our team
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Invoice billingInvoice billling is available on an annual subscription
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Audit logView past changes/actions by your team members
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Startup
$79/month
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Small Business
$199/month
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Business
$649/month
APM - Startup
$79/month
APM - Small Business
$199/month
APM - Business
$649/month
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250,000 traces/monthHow many traces will my app produce? It's impossible to say as it varies from app to app. Take a 14 day free trial to get an accurate measurement.
- Unlimited hosts / servers
- Unlimited team members
- Unlimited integrations
- 1 dashboard
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Basic SSOBasic SSO or SAML2 (including ActiveDirectory, Auth0, Okta and OneLogin)
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Early adopter programBe the first one to use all new features/products and have a say on our roadmap
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Audit logView past changes/actions by your team members
- Source control integration
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30 day metric data retentionMethod, query and API call timing metrics
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14 day trace data retentionFull performance traces, including method and query level diagnostics
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Infinite key metrics data retentionHigh level number such as Apdex
- Advanced filters & search
- Flame charts of trace data
- Automatic issue detection
- Data sampling controls
- N+1 and Chatty API call detection
- Custom rules
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Email supportGet support from the Raygun team
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Dedicated account managerQuarterly followup and training for you and your team
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TrainingRegular training and conversations with our team
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Invoice billingInvoice billling is available on an annual subscription
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Assign & comment on issuesIn-app assignment of issues to an individual/team and team note history
- Average, Median, P90 and P99 reporting
Flexible on-demand trace data
Sometimes you want to capture more contextual data around a specific issue, so we’ve made it easy for you to add extra traces to your plan without moving tiers. Additional traces that you choose for us to process on your behalf will cost $0.0003160 per additional trace on this plan level.
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Startup
$199/month
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Small Business
$549/month
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Business
$1,499/month
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Enterprise
Platform - Startup
$199/month
Platform - Small Business
$549/month
Platform - Business
$1,499/month
Platform - Enterprise
Contact sales
All platform plans include Crash Reporting, Real User Monitoring and APM.
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250,000 events/monthAn event is either an error occurrence or a user session that the Raygun system processes on your behalf, making the data available to be viewed in your account.
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1,000,000 APM traces/monthHow many traces will my app produce? It's impossible to say as it varies from app to app. Take a 14 day free trial to get an accurate measurement.
- Unlimited applications
- 30 day retention period
- Unlimited team members
- Unlimited integrations
- 1 dashboard
-
Assign & comment on issuesIn-app assignment of issues to an individual/team and team note history
-
Basic SSOBasic SSO or SAML2 (including ActiveDirectory, Auth0, Okta and OneLogin)
-
Custom ReportsBuild your own data grid inside Raygun and schedule recurring CSV emails as needed
-
Early adopter programBe the first one to use all new features/products and have a say on our roadmap
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Audit logView past changes/actions by your team members
- All Crash Reporting features
- All Real User Monitoring features
- All APM features
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90 day metric data retentionMethod, query and API call timing metrics
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30 day trace data retentionFull performance traces, including method and query level diagnostics
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Infinite key metrics data retentionHigh level number such as Apdex
- See session details on crash reports
- See crashes in user sessions
- See how crashes affect user experience
- Search users and see sessions and crashes
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Email supportGet support from the Raygun team
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No rate limitsYour events are subject to fair-use rate limiting
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Dedicated account managerQuarterly followup and training for you and your team
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TrainingRegular training and conversations with our team
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Custom event allocationChoose how you want to split the errors and user sessions each month
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Custom terms and agreementsWe offer personal phone support, SLAs and custom support agreements for Enterprise customers
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Security reviewRaygun will answer security questionnaire submitted by customer and optionally have a call with customers security team
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Export APIAccess and export your crash and performance data via our REST API
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On premise optionRaygun offers a range of on premise options from cloud to privately hosted data centers
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Invoice billingInvoice billling is available on an annual subscription
- Single click error diagnostics on APM traces
- View server side traces from user sessions
Flexible on-demand trace data
Sometimes you want to capture more contextual data around a specific issue, so we’ve made it easy for you to add extra traces to your plan without moving tiers. Additional traces that you choose for us to process on your behalf will cost $0.0001990 per additional trace on this plan level.
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Frequently asked questions
Can I try Raygun before I buy it?
Absolutely! Everyone can try Raygun. It’s completely free for 14 days, no credit card required. Alternatively you can book a demo with our team.
What is included in the Raygun platform?
Signing up to Raygun gives you access to all capabilities including crash reporting, real user monitoring, deployment tracking and user tracking.
Is Raygun safe to put into my production environment?
Raygun runs best in production, but can be used anywhere! Raygun is designed to be included in high volume production applications and sits quietly in the background collecting information about errors and issues. Raygun will be invisible to the end user and it is up to you how much information you wish to send to Raygun with your error reports.
What is an application?
An application is a container for your data. Each application has an API key, with notifications, integrations and permissions being managed at the application level. You can use the API key as wide or as narrowly as you like. For example, a small website maybe 1 application. A larger business ecommerce site may break the single website up, using one application for the checkout flow, with another for the rest of the site. It's all under your control.
What will happen if the trial expires and Raygun code is still present in my application?
There will be no adverse affects to your application and it will still continue to function as normal should your Raygun account be cancelled or trial ends. Any events that are sent to Raygun will simply be rejected by our service and not processed.
Does it take much work to integrate Raygun with my software?
Not at all. The simple setup can be integrated into your application within a couple of minutes. Should you need any assistance we are on hand to assist you.
How safe is my data?
We take security seriously at Raygun. Check out this page for more information on maintaining data security, HIPAA compliance and how data is stored.
What if I want to cancel my service?
Not a problem. If you decide that Raygun isn't for you then you can request the cancellation from your plan details page in the Raygun application.
Can I upgrade or downgrade later?
Upgrade at any time to access additional features and functionality. Downgrading is also possible if the total number of events sent to Raygun is within the lower plan limits, and you are happy to lose the additonal functionality of the higher plans. All changes are prorated.
Can I switch my billing from monthly to annually?
Yes, you can easily do this by going into the plan overview page and clicking upgrade and selecting annual at the top of the page. When you make this change, any existing credit will be taken off the annual payment also. Or you can contact our sales team.
Can I pay annually and can I be invoiced for my plan?
We encourage you to choose an annual plan to make the most of our large discounts for annual plans. We only support invoice based billing on annual plans of a certain size and above, view our pricing tables for plans that support this option.
What sales taxes are applied?
Raygun is a multi-national company, with offices in New Zealand, and the United States. For New Zealand customers, GST of 15% is added. For customers based in the United States, sales tax may be applicable depending on where you are located.
What levels of support are included?
Ask us a question at any time via the feedback link on your Raygun dashboard. Our friendly team aims to respond to all support request as soon as possible. We offer personal phone support, SLAs and custom support agreements for Enterprise customers.
What is an event and what happens if I exceed my plan limit?
An event is either an error occurrence or a user session that the Raygun system processes on your behalf, making the data available to be viewed in your account. If on the Startup plan, as you approach your event limit we will send you notifications via email and within the Raygun application asking if you want to upgrade or to cap the processing of events at your current plan level quota. If electing to cap, processing will resume at the beginning of the next billing period. All other plans are have unlimited events.
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