Plans to fit every team

Free trial. Flexible plans. Let’s get started.

Crash Reporting

Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

40

Per 100,000 errors/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members
  • View history of your team’s changes and activities in Raygun

Team

$

80

Per 200,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

400

Per 1,000,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:
  • Supports SAML2 (Security Assertion Markup Language) standard for authenticating users

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:

*Billed annually as reserved errors, with additional usage charged on-demand at $0.001 per error

Real User Monitoring

Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

80

Per 100,000 errors/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members

Team

$

160

Per 200,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

800

Per 1,000,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:

*Billed annually as reserved sessions, with additional usage charged on-demand at $0.002 per error

Application Performance Monitoring

Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

80

Per 100,000 errors/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members

Team

$

160

Per 200,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

800

Per 1,000,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:

*Billed annually as reserved traces, with additional usage charged on-demand at $0.002 per error

Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

40

Per 100,000 errors/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members
  • View history of your team’s changes and activities in Raygun

Team

$

80

Per 200,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

400

Per 1,000,000 errors/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:
  • Supports SAML2 (Security Assertion Markup Language) standard for authenticating users

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:
  • Custom SLAs available to meet enterprise requirements

Add Usage Capping to Team, Business, or Enterprise to guarantee consistent costs. View add-ons.

*Billed annually as reserved errors, with additional usage charged on-demand at $0.001 per error

Compare our plans
Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

80

Per 100,000 sessions/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members

Team

$

160

Per 200,000 sessions/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

800

Per 1,000,000 sessions/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:
  • Custom SLAs available to meet enterprise requirements

Add Usage Capping to Team, Business, or Enterprise to guarantee consistent costs. View add-ons.

*Billed annually as reserved sessions, with additional usage charged on-demand at $0.002 per session

Compare our plans
Annual (save 33%)
Annual (save 33%)
Monthly
Monthly

Basic

$

80

Per 100,000 traces/mo*

Free 14 day trial
What’s included in plan
Includes:
  • Unlimited apps
  • Unlimited members

Team

$

160

Per 200,000 traces/mo*

Free 14 day trial
What’s included in plan
Everything in Basic, plus:

Business

$

800

Per 1,000,000 traces/mo*

Free 14 day trial
What’s included in plan
Everything in Team, plus:

Enterprise

Talk to us

Custom

Free 14 day trial
What’s included in plan
Everything in Business, plus:
  • Custom SLAs available to meet enterprise requirements

Add Usage Capping to Team, Business, or Enterprise to guarantee consistent costs. View add-ons.

*Billed annually as reserved traces, with additional usage charged on-demand at $0.002 per trace

Compare our plans

Predictable and flexible

In addition to your plan’s existing events, you can pre-purchase more reserved events to guarantee the best rates. Use this slider for cost-savings calculations. Any usage above your reserved event quota will be processed as on-demand.  Since reserved events deliver the best value, we recommend you select slightly more than you think you’ll need.

Crash Reporting errors

An error instance is shown in Raygun with metadata about the error (stack trace, breadcrumbs, etc).
.00
0
$
0
 errors
5m+

Real User Monitoring sessions

A session is a series of user interactions within your application, ending automatically after 30 mins of inactivity.
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0
$
0
 sessions
5m+

Application Performance Monitoring traces

A trace is a profiling trace of a given request.
.00
0
$
0
 traces
5m+

Total monthly cost

$0

.00

Save 60% per month purchasing
reserved events

Pre-purchase your anticipated quota of reserved events to get the best value.

versus using
on-demand

On-demand events are charged at standard rates, and scale with usage to ensure full visibility.

Prices in USD

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Plan comparison

Business

Free trial

Enterprise

Talk to us

Crash Reporting

Error dashboard with six-month visual chart

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Full-stack error monitoring for mobile, web, desktop, and server applications

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Automatically captured & filterable unhandled and handled errors

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End-to-end error diagnostics

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Intelligent error grouping & error inbox workflow

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Advanced search and filtering

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See error group impact across all your applications

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Symbolicated stack traces and support for map files (incl. sourcemaps)

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Unlimited

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Unlimited

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Unlimited

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Breadcrumbs to help with error replication

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Additional error context with custom data

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Unlimited tags for prioritization and segmentation

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Spike protection notification and rate limiting to conserve event quota

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Error assignment to team member or group

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Team interactions and history of error resolution

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Custom alerts about new errors, error spikes and regressions

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Search errors by customer ID

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Ability to export your errors into a compressed file

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Permanently ignore error groups to conserve event quota

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Inbound filters to help you reduce noise and conserve event quota

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Custom reports to transform your most vital data points to aggregates

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1

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Unlimited

Data retention of errors

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180 days

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180 days

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180 days

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Custom

Free APM traces included

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5,000

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10,000

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50,000

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Custom

Free Real User Monitoring sessions included

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5,000

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10,000

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50,000

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Custom

Real User Monitoring

Performance monitoring for web, hybrid and mobile applications

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Native support for single-page applications

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Native support for page speed metrics (load time, FP & FCP)

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Native support for Core Web Vitals (LCP, FID & CLS)

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Root cause analysis down to a single asset

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Page-level insights to help you pinpoint performance issues

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Advanced search and filtering

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Performance tracking across deployment stages

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Ability to search sessions by customer ID

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Custom alerts for slow pages and XHRs

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A/B testing and performance comparison tool

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Support for Google Tag Manager

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Crash-free users percentage

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Prioritized list of pages for performance improvements

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Trend & session details for median, average, 75th, 90th and 99th percentile timings

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Page-by-page session view for every customer and anonymous user

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User satisfaction over time tile with two month visual chart

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Browser breakdown

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Platform breakdown

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Response codes breakdown by endpoint and URI

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Live view of live users and sessions

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Custom alerts for Core Web Vitals

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Custom timings for setting performance tracking for specific events (8/app)

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Data retention of sessions

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60 days

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60 days

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60 days

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Custom

Free APM traces included

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5,000

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Free Crash Reporting errors included

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5,000

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APM

Customizable overview page with one month visual chart

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Deep code profiling analysis for web request tracing

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Method tracing

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Queries tracing

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External API tracing

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Apdex score

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Smart sampling & code filtering

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Flamechart to help visually diagnose performance bottlenecks

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Automatic detection, notification and grouping of anti-patterns

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Chronological visualization of server-side deployments

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Link to total page load time in Real User Monitoring if a trace is a session

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Link to error details in Crash Reporting if a trace has errors

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Performance issue assignment

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Team interactions and history of issue resolution

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Permanently ignore performance issues to reduce noise

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Inbound filters to help you reduce noise and conserve quota

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Source code integration from a trace to your code

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Data retention of traces

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30 days

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30 days

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30 days

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Custom

Free Crash Reporting errors included

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5,000

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Free Real User Monitoring sessions included

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Workflow, alerts & notifications

Access to the Raygun API

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Team workflows and collaboration

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Team member & group assignments

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Create, edit, and delete custom alerts

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Threshold-based error conditions and filters

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Threshold-based page and XHR conditions & filters

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Errors and performance alerts for the latest deployment

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Email notifications

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ChatOps integrations (Slack and Microsoft Teams)

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Crash Reporting Daily Digest email

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Real User Monitoring Weekly Snapshot email

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Core Web Vitals (LCP, FID, & CLS) alerts

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Other third-party integrations (e.g., JIRA, GitHub, PagerDuty, Webhooks etc.)

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Two-way sync with third-party integrations

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Source control integrations

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Unlimited

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Permissions, security & compliance

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User roles (user, plan owner, and billing contacts)

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GDPR compliance

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PII masking & removal

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In-app signage of Data Protection Addendum (DPA)

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TLS support of v1.1 and over

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Advanced user roles and permissions

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Custom BAA and security review to meet the most stringent requirements

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Billing

Multi-year discount

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Pay monthly on annual billing

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Email support
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Dedicated Customer Success Manager
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Priority support
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Add-ons

Usage Capping

Add a hard limit to your event consumption and avoid any unexpected costs, no matter what. For teams who need total cost certainty.
Learn More

$40/month

Available as an add-on for subscriptions that include Team, Business or Enterprise products. Price remains the same for both annual and monthly billing.

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“The approaches we use at Vend are the same as those used at Slack, Twitter, and Netflix. We ship to production constantly because we want to quickly see the effect of a change. Raygun is an essential part of our toolset.”

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Frequently asked questions

Trial

How does the free trial work?

Our free trial gives you unlimited monitoring for 14 days, no credit card required. Simply sign up to get instant access to our full suite of monitoring tools. At any point during or after your trial, you can choose a paid plan on a monthly or annual basis.

How do I install Raygun and get the most out of our trial?

Once you’ve logged into Raygun simply select a product (Crash Reporting, RUM, or APM) from the left menu and follow the set-up instructions provided. Full language and getting started guides can be found in our docs.

What happens when the trial ends?

You'll still be able to log in and upgrade to a paid account when you're ready. (But please note, any new data sent to Raygun between the end of your trial and the activation of your account won't be processed).

Why can’t I access features that I used during my trial?

Some of our features are only available with a Team or Business plan. These are accessible during your trial so that you can give them a go and work out which features are most crucial for your monitoring needs. Once your trial is over, please carefully review the Plan Comparison chart to understand which plan is right for you.

Purchase

I want more events. Can I adjust how many events are in my plan?

Each Raygun plan is designed to fit a common team profile, and each comes with an allocated number of reserved events and a unique feature set. An “event” can refer to an error, session, or trace, depending on the Raygun product being used.

You can add further reserved events in increments of 50,000. However, if you’re adding lots of additional events, it might indicate that an upgraded plan is a better fit! Please note that if your extra events bring you all the way up to the size of a higher plan, our team will move you onto the higher plan tier to save you money and right-size your account.

What’s the difference between the reserved events in my plan, additional reserved events, and on-demand events?

Your chosen plan determines your base charge, and comes with a bundle of 100,000, 200,000, or 1,000,000 events, depending on your plan. If you’d like more on top of that, you can also use reserved events and on-demand events.

With reserved events, you can pre-purchase extra events in advance. This is charged per 50,000 events at the start of each billing month, and you can book them on a monthly or annual basis. You can view our reserved events and on-demand prices here.

If you run through all your reserved events, on-demand events will kick in automatically to guarantee uninterrupted visibility. On-demand events are any events consumed over and above your pre-purchased reserved events. They’re a useful contingency plan if a spike occurs, but they are charged at a higher rate. You can keep track with the usage page in Plan Settings, where you can see a running total of your month’s event use.

It’s best to purchase ahead of time to get the best rates, booking slightly more than your anticipated usage so you can better predict costs. While this is on a monthly or annual basis, you save more if you go annual.

It’s important that you understand on-demand charges before they’re generated and make informed choices to get the best value. We encourage you to follow our recommendations to track your projected billing. Our pricing model is outlined in more depth in our docs, as well as our standard Terms of Service.

Do I need reserved events?

If you have fairly consistent event volumes that are below or close to your plan allocation, you won’t need to add extra reserved events. If you often use events more than your plan includes, we recommend pre-purchasing extra reserved events on an annual basis to get the best rates. If you expect your volumes to vary, you can also book monthly reserved events and adjust this month to month to reduce (or avoid) on-demand charges.

If you’re on a Business plan and you experience seasonal fluctuations in customer activity, ask your Customer Success Manager about carryover events. This gives you a flexible annual quota to be used throughout the year, helping you monitor through peak periods without incurring on-demand charges.

I have no idea how many events I’ll use! How do I pick a plan?

We know it can be challenging for new customers to project their event volume, so while you’re working out how many monthly sessions you need, we're happy to help you estimate and adjust your reserved events. Ask your Customer Success Manager about volumes or email support@raygun.com.

To keep an eye on your usage and avoid any surprise bills, you can track your event consumption in the Usage section of your Raygun app. You can also turn on email notifications here to let you know if you’ve hit your reserved event limit and gone into on-demand.

How does Usage Capping help me keep my costs consistent?

Normally, when your plan exceeds your allocated volume of reserved events, any further events are processed at on-demand rates. With Usage Capping, you add a hard limit to the number of events Raygun will process against your plan, so there are never any charges above your regular billing. You can add Usage Capping to any Team, Business, or Enterprise plan. 

Usage Capping is a popular option for teams who need total cost certainty, but also means that you’ll lose visibility if you use your month’s quota early. Other options for managing your quota include Spike Protection and enabling usage notifications.

What currency does Raygun support?

All pricing is in United States Dollars (USD). Invoices are sent to the plan owner via email and are available in-app anytime.

How long are your contracts? Can I upgrade or downgrade my subscription?

You can select a monthly or annual subscription. Per our Terms of Service, you can request to adjust or cancel your account at any time. Changes may come into effect on your next billing anniversary — learn more here or contact us for details. Note custom billing terms are available for Enterprise.

How can we download an invoice?

Raygun invoices are available to all plan owners from within Raygun in Plan Settings > Invoices.

What if I want to cancel my service?

Not a problem. You can request cancellation from your "Plan details" page in the Raygun application. Please note that refunds for unused subscriptions are not available.

General

How do I manage team members and permissions?

You can find out more about team management in our docs here. If you still have questions, you can contact us.

What counts as an application in Raygun?

An application is a container for your data. Each application has an API key, with notifications, integrations, and permissions managed at the application level. You can use the API key as widely or as narrowly as you like to compartmentalize your software based on programming language, environment, mobile, web, department, or whatever category you choose.

How do you define an event in Crash Reporting?

An error event is any handled or unhandled exception thrown by your application. For mobile apps, crash reports are stored on the device until an internet connection is present and data is sent to Raygun. We process the events that are sent to our API using our language-based SDKs.

How do you define a session in Real User Monitoring?

A session is a continuous set of user interactions within your application. Raygun will end a user session after 30 minutes of inactivity. If a user returns to your application after 30 minutes of inactivity, a new session will be recorded.

How do you define a trace for Application Performance Monitoring?

A trace is the profiling performance data for a given request to your software. Sampling options can be controlled on a per-URL basis. We don’t encourage capturing every request unless site traffic is especially low.

Where are your servers based?

All Raygun data is stored in the US-EAST-1 region of the AWS Datacenter.  You can find Raygun's compliance with GDPR  here, plus a downloadable DPA document (in the FAQs section). You can download, complete and sign it, and email it to us at dpa@raygun.com.

As a side note, all of our providers give you the ability to censor out sensitive information before they are sent into Raygun.

What sales taxes are applied?

Raygun is a multinational company, with offices in New Zealand and the United States. For New Zealand customers, GST of 15% is added. For customers based in the United States, sales tax may be applied depending on where you are located.

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