JIRA OAuth

JIRA OAuth

This integration will allow you to link a Raygun error group to a new or existing JIRA issue. Use this JIRA integration if you're hosting your own JIRA instance.

On this page:

Setup Instructions

Raygun allows you to connect your JIRA instance via OAuth which removes the requirement of entering a username and password into Raygun.

  1. In Raygun, on the application sidebar, click Integrations, then JIRA OAuth:

  1. Click the Setup tab, then setup your JIRA instance as per the onscreen instructions - there's a bit involved here. When you enter the link into JIRA, a popup with a warning message will appear in JIRA, similar to the one in the image below:



    Just click 'Continue' in JIRA and carry on with the onscreen setup instructions in Raygun. Enter your JIRA URL in the last step and press 'Go'. You'll be forwarded onto JIRA to authenticate your account.

  2. Choose a project and task type for Raygun to use when communication with JIRA:

  1. Make sure 'Enabled' is ticked
  2. Click 'Save Changes', and you're done!

Notes

  • You need an Application Link per Raygun Application setup in JIRA
  • You can't use the standard JIRA integration and JIRA OAuth integrations at the same time - the one you're not using will be disabled.

Create a webhook in JIRA

By using a webhook, resolving issues in JIRA will also resolve the linked Raygun error groups. Here's how to create a webhook in Jira so you can get those error groups resolved in no time!

Setup instructions:

  1. Login to JIRA and ensure you are a project administrator
  2. Click to the cog icon next to your avatar
  3. Click on 'System'
  4. Click on 'WebHooks', located on the left sidebar under the 'Advanced' section
  5. Click on the 'Create a WebHook' button
  6. Give your webhook a name
  7. Set the status to 'Enabled'
  8. In the 'URL', copy and paste the 'JIRA Webhook URL' found in your Raygun Jira Setup tab
  9. For the 'Events' checkboxes, check the 'updated' checkbox under 'Issue'

  10. Click 'Save'

Learn more about JIRA webhooks

Documentation missing?

If we don't have documentation about your desired topic, send us a message and we'll create it for you.