Timely provides scheduling software for businesses in service industries.
The cloud-based system is popular with salons, clinics, trainers, tutors and many others who need to grow a booking-based business.
Andrew Schofield is the company’s Chief Technical Officer. As the CTO, he’s focussed on providing Timely customers with a great software experience. That doesn’t just mean a fast loading app with a beautiful UI, it also means trouble-free browsing. The error counts provided by Raygun are a key metric that help Timely ensure they’re doing a good job of this.
“Raygun provides us with fantastic error tracking software that is incredibly easy to set up. Raygun will fundamentally change the way you manage errors in your apps,” Andrew explains.
”It’s incredibly easy to get started with Raygun, it’s completely plug and play and takes no more than 10 minutes to get up and running. We installed Raygun in minutes and started getting real time error reports instantly.”
“The smart email notifications ensure we are not flooded with emails when errors occur in our applications, instead Raygun stems the flow for us and lets us manage notifications on an individual and personal level. We especially love the daily digests of error activity which are not only useful but keep our inboxes free of notifications.”
“Integration with other DevOps related apps is also fantastic. We use Trello at Timely and can create tasks that each of the development team are assigned to. It makes error tracking a breeze and everyone is on the same page regarding fixes. We also use Slack for our internal team chat and have Raygun error notifications appearing in a dedicated Slack channel. This means we can be alerted of errors and discuss potential causes and fixes right within our chat provider, it really does make error reporting automatic.”
“We have reduced the amount of errors in our applications by more than 95% thanks to Raygun and continue to monitor things so we can jump on problems as soon as they occur. We actually became obsessive about blasting errors with Raygun. As a result, we’ve reduced the number of error occurrences per day from many hundreds, to just a small handful.”
“We would absolutely recommend Raygun to any business that relies on healthy software to serve their customers! It’s incredibly easy to set up and great value for money, reducing the amount of errors and crashes that happen in our applications and the amount of time required by the developer team to rectify them.”