Raygun is a hosted Software-as-a-Service (SaaS) product, designed to assist companies in improving the reliability of their software by providing timely and manageable feedback on software errors. Raygun ensures that teams get sensible notifications, rather than one per error, that gives trend analysis and keeps them updated as an error progresses. The website gives instant insight into the overall health of the software it is monitoring – outstanding errors, grouped lists of errors, how the software errors are trending and more. Once an error occurs Raygun records as much information about it as possible to help developers resolve bugs more quickly.
Raygun has been running in private beta for several months and it is already processing more than 1000,000 software errors per day. “We’re excited to see the volume of use that Raygun is already receiving. Even more satisfying is the feedback from end users – one customer had Raygun help them discover an issue that was costing them thousands of dollars a day and they had no idea it was happening!” said John-Daniel Trask, co-founder of Mindscape.
Raygun customers integrate a small component into their software. This often takes fewer than 5 minutes to do and can start seeing results immediately after that.
All data is hosted securely and all communication with the Raygun service is done via 256-bit SSL encrypted connections.
Mindscape is a leader in the development of software tools, and with thousands of customers including Dropbox, Amazon, Microsoft, AOL, DELL and Electronic Arts, it has established a history of building high quality, high performance components typically targeting the Microsoft stack. In 2013 they launched their first SaaS product, Raygun, as a step towards providing tools across any platform and to assist in improving the quality of software everywhere. Mindscape was founded in New Zealand in 2007 and has customers in more than 90 countries.