Raygun wins Innovation Gold at the 2024 Wellington Gold Awards

Wellington, New Zealand — Raygun, a leading software monitoring company, has been awarded the prestigious Innovation Gold at the 2024 Wellington Gold Awards for its groundbreaking feature, AI Error Resolution. This accolade recognizes Raygun's commitment to innovation and its significant impact on the global software industry.

Raygun's AI Error Resolution, launched in April 2024, uses cutting-edge artificial intelligence to instantly identify and suggest software fixes, dramatically reducing downtime and service interruptions for businesses worldwide. This innovative solution addresses a critical need in the software industry, where poor software quality costs U.S. companies upwards of $2.08 trillion annually.

John-Daniel Trask, CEO of Raygun, expressed his enthusiasm about the award: "We're honoured to receive this recognition from the Wellington business community. Raygun's AI Error Resolution represents a major leap forward in software error management. By having machines help resolve issues, we're enabling developers to focus more on building features and delighting customers."

Key features of Raygun's AI Error Resolution include:

1. Lightning-fast diagnosis: Reducing error diagnosis time from minutes to just 3 seconds - an 80-fold improvement.
2. AI-assisted fixes: Providing comprehensive error analysis and potential fixes at the click of a button.
3. Cost-effective solution: AI assistance is offered for a fraction of a cent per use, making it accessible to businesses of all sizes.

The impact of this innovation has been immediate and significant. Since its launch in late April 2024, over 70 organizations worldwide have integrated AI Error Resolution into their daily operations.

Raygun, headquartered in Wellington, has a strong track record of success. The company processes over 2.5 billion monthly errors for top global brands, including Domino's Pizza, Electrolux, Virgin Atlantic, and iFit.

Throughout its journey, Raygun has consistently pushed the boundaries of innovation in the tech industry. The company's commitment to groundbreaking solutions has been recognized multiple times by the prestigious NZ Hi-Tech Awards. In 2014, Raygun was honored for its Innovative Hi-Tech Software Product. The following year, 2015, saw the company claim the Start-up of the Year title, highlighting its rapid growth and disruptive potential. More recently, in 2020, Raygun once again received the Innovative Hi-Tech Software Product award, reaffirming its continued dedication to cutting-edge development. This latest accolade further cements Raygun's position as a driving force in technological innovation, adding another milestone to the company's storied history of achievements.

As software continues to play an increasingly critical role in business operations and customer experiences, Raygun's AI Error Resolution stands at the forefront of innovation, ensuring that companies can deliver seamless digital experiences to their users.

For more information about Raygun and its AI Error Resolution tool, visit https://raygun.com/ai-error-resolution.

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About Raygun

Headquartered in Wellington, New Zealand, Raygun helps thousands of teams globally gain complete, real-time visibility into errors, crashes, and performance issues that their customers encounter. This helps customer-centric teams increase visibility into software health, iterate quickly, and deliver high-quality user experiences every time.

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About the Wellington Gold Awards

The Wellington Gold Awards celebrate the excellence and enterprise of business in the Wellington Region. They showcase the region's diversity and provide a benchmark of excellence for the business community. You can find out more about the Wellington Gold Awards at https://goldawards.co.nz/‍

Raygun extends its gratitude to the Wellington Gold Awards for this recognition and congratulates the other finalists in the Innovation Gold category.

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‍Contact

Zheng Li

VP of Marketing

zheng@raygun.com