Building vs buying a digital experience monitoring tool

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Weighing up whether to build your own solution or go with a provider? You're not alone. We break down the hidden costs and unseen benefits of each approach in this guide.

You'll learn to:

  • Assess your Total Cost of Ownership for both types of solution
  • Factor in the impacts on your team: cohesion, relationships, and culture
  • Consider the ongoing demands of support, documentation, and scalability
  • Plus, the specific criteria that require an in-house, custom solution

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