See every user and every issue they've encountered with Rayguns powerful platform

See every user of your application
and every issue they’ve
encountered

See people, not just numbers

Customers are why we create software. See them all, what they do, and how they're impacted
by errors, crashes and performance issues when using your software applications.

Raygun's user tracking feature

Privacy concerns? This platform capability is optional. The Raygun team can assist you in using it responsibly by anonymizing users to comply with your company’s privacy policy.

Raygun's user profile feature

Identify individual users that are having poor experiences

Raygun gives you complete clarity on who is using your application alongside any problems they encountered that negatively impacted their end user experience.

Error timeline

Retrace a user’s journey, step by step

Track every user session to understand what actions led up to an
issue occurring and whether the overall experience was good or bad
for individual users.

Individual users timeline Individual users timeline
View detailed performance breakdowns with Rayguns powerful platform

Reduce lost customers and increase Net Promoter Score

View performance breakdowns on page load speeds as well as full diagnostic details for errors and crashes that caused users to walk away.

Only 16% of users will try a failing app more than twice

Compuware survey

View detailed performance breakdowns with Rayguns powerful platform

Don’t rely on users to report issues. They won’t.

Only 1% of users will bother to tell you they’ve experienced a problem. Get full visibility on the experiences users are having and how to improve them, without the requirement for users to submit support tickets.

40 percent

of users will abandon a website that
takes more than 3 seconds to load

Since we started using Raygun, our customer satisfaction and preventing customer loss due to errors has dramatically improved. Errors used to get lost unless a customer reported them. Our churn due to technical issues has effectively dropped to zero.
Sami Asikainen, Founder, Radium CRM Read full case study

40,000+ people are using Raygun across 120+ countries

14 day free trial - no credit card required!