Retrace a user’s journey, step by step
Track every user session to understand what actions led up to an
issue occurring and whether the overall experience was good or bad
for individual users.
Reduce lost customers and increase Net Promoter Score
View performance breakdowns on page load speeds as well as full diagnostic details for errors and crashes that caused users to walk away.
Only 16% of users will try a failing app more than twice
Don’t rely on users to report issues. They won’t.
Only 1% of users will bother to tell you they’ve experienced a problem. Get full visibility on the experiences users are having and how to improve them, without the requirement for users to submit support tickets.
of users will abandon a website that
takes more than 3 seconds to load