Overview

Overview

Real User Monitoring Insights uncovers areas where your site can improve its performance and gives you recommended actions to get your site performing the best it can.

Choose the set up instructions from the following:

Supported applications

Real User Monitoring Insights is currently not suitable for authenticated sites or single page applications.

Authenticated sites

Real User Monitoring Insights scans pages available from Real User Monitoring, and currently only public pages are scanned.

Single page applications

Although Real User Monitoring is suitable for single page applications, the Real User Monitoring Insights metrics will not currently give an accurate picture of your single page application.

Getting started

To start using Real User Monitoring Insights, you first need to enable Real User Monitoring. Real User Monitoring Insights only scans your site’s public pages if they are found in Real User Monitoring.

Set up your JavaScript application - Real User Monitoring and Real User Monitoring Insights are currently only available on applications using JavaScript

Enable Real User Monitoring Insights by clicking on ‘Insights’ under the Real User Monitoring heading in the sidebar:

Wait for the scan to complete and view the failed rules!

Reviewing insights

The Pages tab gives you insight into your sites pages compared to the last scan, as well deeper insights into particilar pages.

You can also jump straight to pages information further below.

Metrics provide you with a quick snapshot of how your site’s pages measure up to the Real User Monitoring Insight rules:

Overall page score is the current resolved rules divided by the total number of rules as a percentage.

Page score distribution is the proportion of all the page statuses distributed among good, average and bad.

Total page crawl is the current number of pages Real User Monitoring Insights scanned. The graph under the total shows the monthly trend.

Last week’s page views is the number of page views by people viewing your site over the last week. The graph under the total shows the monthly trend.

You can search for a particular page, or view all the pages from the current scan:

You can ignore a page so it won’t be scanned again by clicking the ‘x’ on the right of the page.

Want to dive deeper? Click on a page [link to page] to view all the rules it fails and passes.

Pages

A page is one of your site pages that has been scanned by Real User Monitoring Insights. You can view how many rules a page fails and passed in the trend table:

Current score is the rules this page passes divided by the total number of rules as a percentage.

Rules Passed is the number of rules passed in the current scan.

Rules Failed is the number of rules failed in the current scan.

You can search for a particular rule or click on a rule to find out all the resources which are causing the rule to fail:

Tab through the statuses to see which rules have passed and which are ignored.

The rules are the cornerstone of Real User Monitoring Insights. Your site’s pages and resources are scored according to how many industry-standard site performance rules they pass. Use the rules to uncover areas where your site’s performance can be improved.

Jump straight to information around the realm of Rules below:

Metrics

Metrics provide you with a quick snapshot of how your site measures up to the Real User Monitoring Insight rules:

Rules passed is the percentage of rules passed in this scan and the percentage change since the last scan.

Rules failed is the percentage of rules passed in this scan and the percentage change since the last scan.

Difficulty distribution is the difficulty score distribution of all the failed site-wide and page-specific rules from the current scan.

Status distribution is the status score distribution of all the rules from the current scan.

Trend

You can view the passing and failing rule trends over the last 28 days. Click on the dropdown in the upper-right corner to view the issue trends over the last 28 days.

Rules table

The list of rules are grouped into failed, passed or ignored. A rule can belong to one or more groups depending the status of a page.

For example, your homepage may pass the ‘Avoid Flash’ rule, but your contact page may fail the rule. In this scenario, ‘Avoid Flash’ would be in the failed and passed group.

To view all the failed, passed and ignored issues, just click on a rule.

Rules

Read information on the rule, how it’s triggered and recommended actions you can take to make the rule pass for the next scan.

The difficulty of resolving a rule is displayed in the top-right corner.

View the URLs of the resources that have caused the rule to fail:

Tab through the table to view resource URLs that have passed the rule and URLs you have ignored.

To change the status of the URLs to failed, passed or ignored, click the checkbox on the left of the URL link.

If you mark a causing resource URL as ‘Passed’ and it fails on the next scan, the URL will display on the ‘Failed’ tab.

Do you want to dig a little deeper? Click on a resource URL to view an issue. An issue displays all the pages that that a resource URL is seen on.

Issues

An issue comprises a resource, rule and the pages where the resource causes the rule failures. The resource can be an HTML document or asset.

When you click on an issue, you can view more information on the failing rule as well as an overview of the issue:

Difficulty describes the difficulty of resolving a rule. The difficulty scores are represented by wrenches - one for easy, two for moderate and three for difficult.

Seen is the number of times the failed rule is seen across your site.

First seen is the date of the scan the first found this issue.

Last seen is the date of the scan where this issue was last seen.

You can also view the list of pages where the rule has failed:

Want to dig deeper? Click on a page to see how many rules on a page fail or pass.

Real User Monitoring Insight settings location

To get to the Real User Monitoring Insight settings, click on ‘Settings’ under the Real User Monitoring header in the sidebar:

Enabled rules

You can enable or ignore Real User Monitoring Insight rules by using the toggle on the right of each rule:

If you want to know more about a rule, hover on the tooltip for to know what the rule checks.

Missing pages

Pages that Real User Monitoring Insights were unable to scan are shown in the ‘Missing Pages’ table:

You can clear the list so Real User Monitoring Insights will try to scan these pages on the next scan.

Domain issues

Real User Monitoring Insights only looks at pages that have been scanned by Real User Monitoring and your results will be more accurate and easier to follow if you have wildcarding set up. The main issues are duplicate pagesbeing created by default for the same view (due to the REST routes and other schemes) and multiple domains.