New Integration – Using Zendesk with Raygun

By Gary Tuohy | Posted Aug 4, 2015 | 1 min. (117 words)

Getting setup

  1. In Zendesk, head over to the admin panel choose API under Channels
  2. Enable Token Access if it’s not already
  3. Click ‘add new token’
  4. Provide a label – we suggest Raygun so you know what the token is for
  5. Copy the token that was just generated for you
  6. In Raygun, click on Application Settings, then Plugins. Choose the Zendesk integration button
  7. Enter your subdomain, the email address you use to login to Zendesk and paste the token you got from Zendesk
  8. Press ‘Test Settings’ to make sure Raygun can talk to Zendesk properly
  9. Assuming the test worked, hit Save Changes
  10. Tick the Enabled box and press Save Changes when you’re ready to enable the plugin properly