Raygun Feature Request

Hi,

Yep, there are, because inbound filters are completely different :-) When processing an error we can review any property really easily and discard any matches. Pretty simple stuff really.

Filtering is doing a search across all instances (for some customers this is hundreds of millions of crash reports), all at once. We do add new filters from time to time, but they do require changes to the underlying data store to ensure they run effectively. It takes longer to build, manage and increases costs.

You can do:

1. User agent filters (choose browser). This has the benefit that we roll up the user agents of known browsers to make it more manageable (e.g. filter on 'Chrome'), but anything that's unknown, you can still filter on.
2. Messages can be done with the search (the search is pretty powerful, so you can lock it to the message field - though we should add this as a filter also to make it a bit easier to work with rather than relying on the syntax supported by the search field. Will chat to the team about that).
3. Wildcards can be supported by some fields, we can investigate that.

But generally speaking, these are significantly different features that just happen to look somewhat similar. If we aim to maintain parity, we won't be shipping new inbound filters very quickly.

For now, I'm going to mark this as 'won't do', because we won't be striving for parity at present. If there are specific filters you'd like added to the dashboard, please post them as new feature requests and we'll investigate adding them (I do like the idea of the message being supported).

There's also scenarios where dashboard filters will exist that won't exist for inbound filters (e.g. we should have 'where affected user count is > x' or 'Comments = 0', that aren't individual crash report specific. This is another reason we're not going to strive for parity between the two features.

I hope that helps explain the differences, clarifies that you can achieve some of these on the dashboard already, and why they won't be the same set. I can tell you however that we have some improvements planned for the dashboard filtering that should expand the scope for them also :-)

Kind regards,

John-Daniel Trask