Trying to buy Medium plan, site not unlocking

jonathanpeppers

Posted on
Jun 10 2014

We started a trial of your service and love it. We let the trial expire, and I went and bought the medium plan.

I received a Raygun Billing email saying it went through, but the site is still acting as if our trial is expired.

Did something go wrong?


jonathanpeppers

Posted on
Jun 10 2014

Ok, I think I purchased the medium plan under my username, but need it to go under our organization.

How do I fix it?


John-Daniel Trask

Raygun

Posted on
Jun 10 2014

Hi Jonathan,

We'll fix this up for you. I've replied to your email - we'll be in touch that way.

Sorry about the confusion!

John-Daniel Trask
Co-founder
Mindscape Limited


Reply