Raygun reports Nullpointer but no details

khaskett

Posted on
Mar 03 2017

We are seeing a Nullpointer error reported in our logs, but there are no details or stack trace reported with it, so we can not determine where it is coming from. We are using the RaygunClient in our Java app.


Callum

Posted on
Mar 03 2017

Thanks for reporting this - I need to ask you a couple of questions regarding your private data, so I'll send you a full response shortly via email.


khaskett

Posted on
Mar 04 2017

Do you still need the additional info???


Callum

Posted on
Mar 08 2017

Yes, please reply to the ticket we sent you with the requested details and we'll pick it up from there.


khaskett

Posted on
Mar 14 2017

i cant find a ticket... here is a new instance https://app.raygun.com/crashreporting/ed1pqj/errors/1393619592


khaskett

Posted on
Apr 14 2017

Another one today... 16199366883... can you please give me an update on this


khaskett

Posted on
Apr 18 2017

Is anyone looking at this?


Callum

Posted on
Apr 18 2017

Apologies for the delay, this forum has been deprioritised in favour of the Contact Raygun link in the sidebar, that's the best way to contact us now.

Regarding the issue, I've located a reference that indicates it may strip out stack traces in some cases (in at least the Sun VM, but possibly others that also support it). To disable this feature you can pass this flag when executing the java command:

-XX:-OmitStackTraceInFastThrow

This appears to be documented at http://www.oracle.com/technetwork/java/javase/relnotes-139183.html.


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