Explain Billing

Concerning billing can you tell me:

1. Is the api rate limited?

2. If I use up the monthly allowance of errors logged will i then have to wait until next month to log more errors?

3. If the retention period is x days and after that time errors are removed can I then log more errors via the api even though I have exceeded your predefined limit?

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Hi Matt,

Apologies for the delay, this one slipped off our radar!

1: The good news is there is no rate limit applied, you can send as much as you want and we will accept it.

2: The behaviour here once the allowance has been used is to delete the oldest errors as new ones come in, replacing them. Essentially it is a FIFO queue, so for instance if you had a Small plan you would be able to view the most recent 25,000 errors.

That essentially answers 3 too, as you can of course log more errors, they will simply replace the oldest ones off the back. Errors older than the retention window will also be removed, freeing up space in the allowance as you'd expect.

Hope this is the explanation you were looking for - if you have any more queries let us know.

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