JIRA integration not working

Timo

Posted on
Mar 17 2014

Hello,

I am trying to set up the Raygun => JIRA integration (which seems to be a great feature) and the error messages I get are not so terribly helpful. So I setup a user in JIRA, filled out the plugin settings with the correct data (I checked that) and when I am trying to create a Ticket in JIRA I get the following message: "Something went wrong! Here is what your Jira server returned: Unexpected character encountered while parsing value: <. Path '', line 9, position 1." I get this with every Ticket I am trying to create. Can you help?

Regards Timo


martin308

Posted on
May 02 2014

Hi Timo, are you able to double check your Jira credentials? We recently improved the Jira setup page so that it will give you better information when setting up the plugin. This page will let you know if they are correct now


bnagy

Posted on
May 29 2014

Does JIRA integration work for JIRA installations that use Google logins? No variation of my Google username / password appears to work.


bnagy

Posted on
May 29 2014

Okay, take that back. I am now authenticated!


martin308

Posted on
May 29 2014

Good to hear, let me know if you have any other issues


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