Raygun4Net: send bugs to a different url

Mobiledev1600

Posted on
Jan 28 2014

I am using Raygun4Net Xamarin iOS component and i following questions

1] Can i redirect bug report to a custom url or to something like JIRA

2] Can i get Console messages

3] When the crash reports are send to the server. While playing with it i found that it takes a while to get crash report after crash happened.

Thanks

John-Daniel Trask

Raygun

Posted on
Jan 28 2014

Hi,

  1. You can connect an error group in Raygun to a Jira issue, or create a new Jira issue from Raygun. Check out the Jira plugin as an example. You can't control this from the provider library however.

  2. We don't currently store console messages, but it's something we're evaluating adding. Check out our feature request site if you'd like to request it (I think there's a general logging request already in there).

  3. Can you please elaborate on 'takes a while'? Generally speaking, the time between sending an error and having it visible in the Raygun app + getting notified should be < 30 seconds. We've not had any particular queue issues lately so it shouldn't be that. Any chance it could be a slow email client telling you about it?

Let me know if this helps with your questions. Specifically with #1, there's a lot of things that can be done about various integrations. Today we also released web hooks which allow users which might suit you :-)

Kind regards,

John-Daniel Trask

Mobiledev1600

Posted on
Jan 29 2014

  1. Webhook part is great. I assume that along with the Raygun Dashboard view, we will be able to hook a custom url and get bug reports.

  2. Unfortunately it takes a while (more than 10 mins or longer) to get the bug reported on Raygun. When does the bug send to Raygun, immediately after the crash or next time app starts?

  3. One more small thing i observed is the time of crash occurred. It says

Occurred On January 27th 2014, 9:54:27 pm

which is not correct. I am USA ET zone. Which time format Raygun shows? Can i convert it to local time?

Thanks

John-Daniel Trask

Raygun

Posted on
Jan 29 2014

Hi,

  1. You'll get notifications from the webhooks similar to the email notifications (obviously in JSON format with extra data). Let us know how you get on with that.

  2. That is very strange, but could be from being a mobile provider for several reasons: If the crash takes out the whole app, Raygun will stash the error info rather than block the thread trying to send (making a worse situation for your end users). We also stash the error info if the connection is not reliable, or fully disconnected, which can occur on a mobile device. Note however, that we store the time when we record the blob, so it will reflect the actual time of crash.

  3. You can set your local timezone from your 'user settings' page (top right corner) and then all times in the Raygun app will be converted to your local time.

I hope that helps!

John-Daniel Trask

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