Firewall

stevescott

Posted on
Dec 19 2013

Okay so clients can log js errors fine, but what should we be doing about the server-side...our one site is hosted internally in the university.

What should we tell the IT guys to open up to let the requests go out?...pretty sure that machine is locked down pretty good.

John-Daniel Trask

Raygun

Posted on
Dec 19 2013

Hi Steve,

They will need to be able to make a web request out over HTTPS (so port 443).

If the team has the web generally locked down you'd want them to allow access over port 443 to:

api.raygun.io

I hope that helps!

John-Daniel Trask
Co-founder
Mindscape Limited

Gary

Posted on
Oct 02 2015

Hi,

I'm in a similar organisational situation to Steve and I'm struggling to identify if the firewall rules have been configured to allow this connection.

I can access the host machine and run commands there. Are there any powershell/terminal commands I can run to check if the firewall is allowing connections to api.raygun.io on port 443?

Thanks, Gary

John-Daniel Trask

Raygun

Posted on
Oct 02 2015

Hi Gary,

You can use telnet to do this. Open up a command prompt or terminal and run:

telnet raygun.io 443

You should get a response like:

MyMachine:~ jd$ telnet raygun.io 443
Trying 174.129.231.67...
Connected to raygun.io.

Or, if it's not accessible, it won't say connected.

I hope that helps,

John-Daniel Trask
Co-founder
Raygun

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