Timezone confusion
Allen Petersen
Posted on
Mar 04 2013
First Occurred “in 10 hours”, sweet I still have time to fix the crash. :)
There seems to be confusion between with timezones.
John-Daniel Trask
Raygun
Posted on
Mar 05 2013
Telling that errors will happen in the future sounds like a pretty valuable feature -- we should increase prices! ;-)
But seriously, we made a performance improvement last week that resulted in some of our dates not being set to UTC. This should be fixed now. Please let us know if you still see some problems with the dates though!
Allen Petersen
Posted on
Mar 09 2013
Thanks for the reply. It seems like the original problem I had has been fixed but I noticed today that new errors were not showing up on the dashboard. It turns out they were just sorted incorrectly near the bottom of the page. (see screenshot)
dashboard/342hb
We have been using our own custom reporting client for the past week and this problem only showed up this morning so I don't think it is related to our client.
John-Daniel Trask
Raygun
Posted on
Mar 11 2013
That certainly doesn't look right.
We're investigating and will let you know what we find. That's for reporting it!
Allen Petersen
Posted on
Mar 16 2013
Here is screenshot from today with both datetime bugs.
jeremy
Raygun
Posted on
Mar 18 2013
Hi Allen,
Thanks - we have tracked down the cause for this and have implemented a fix. This will be part of the next release we make which is likely to be later this week. We will post an update once this is pushed up to production :)
Jeremy
MarkLFT
Posted on
May 02 2013
Following on form the thread, I am guessing from reading above that he Occurred On time is based on UTC. As we are in Asia, this is causing some confusion. Is it possible to have a setting of local time zone, for each user, so all dates and time can be shown in that time zone? Or if some people find UTC useful, have it so it shows all times in both UTC and local?
Just a thought.
Thanks
John-Daniel Trask
Raygun
Posted on
May 02 2013
Hi Mark,
You can set your timezone from your user settings (top right drop down). Then you should see times converted to your local time.
I hope that helps!
John-Daniel Trask
MarkLFT
Posted on
May 02 2013
Sorry. I had searched all through the application settings trying to find such an option and couldn't find anything.
Thanks for pointing it out.
John-Daniel Trask
Raygun
Posted on
May 02 2013
Not a problem Mark :-)
We're investigating your other thread. It's likely a caching issue (we load the data so it's faster for you after the initial load -- Martin is seeing if there might be a fast solution).
Kind regards,
John-Daniel Trask