RayGunNET not submitting data due to server infrastructure. (We think)
gonace
Posted on
Feb 21 2013
Hi We're currently testing RayGun for our test and stage environment but RayGunNET isn't submitting data from the stage environment. We'd like to know how the communication is set up for RayGun and what we can do to troubleshoot why RayGunNET isn't submitting data from our stage environment.
The in-house test environment is working correctly but from our service provider no errors is submitted to RayGun.
Thanks in advance Erik
John-Daniel Trask
Raygun
Posted on
Feb 22 2013
Hi Erik,
Can you please try with the latest version of the .NET provider? There was an issue with Medium Trust which was fixed earlier this week which may be the problem you are experiencing.
I hope that helps!
gonace
Posted on
Feb 22 2013
Hi Thank you for your reply, I'm using Mindscape.Raygun4Net 1.0.3 and can't see any newer in the Nuget package manger. Is there a newer one or?
gonace
Posted on
Feb 26 2013
I've tried to get RayGun working but with no success, I've mailed the API Key and waiting for response if you can see any posts.
This was 4 days ago, no reply to my questions sent by mail yet.
John-Daniel Trask
Raygun
Posted on
Feb 27 2013
Hi Erik,
Sorry for the delay - I thought we'd responded via email. We have a few too many places taking feedback at the moment!
Martin from our the dev team will be in touch to try and nail this down with you. He'll do that via email as it should be quicker to bounce things backwards and forwards that way.
My apologies again for the delay.
John-Daniel Trask
Co-founder
Mindscape
adeprimo
Posted on
Mar 05 2013
My apologies I missed that response, I'm currently trying what I got in the email :)
John-Daniel Trask
Raygun
Posted on
Mar 05 2013
No worries - keep talking with Jeremy and we'll get you sorted!
gonace
Posted on
Mar 20 2013
Sorry for my late reply, our server provider needed to install the root cert for api.raygun.io then it worked, Jeremy helped out greatly.
Thanks :)
John-Daniel Trask
Raygun
Posted on
Mar 21 2013
Great to hear! :-)