Questions on why the Users Console is not populating

jmsquad

Posted on
Aug 29 2015

I believe I'm passing the correct data to have the Users Console begin to populate but when I follow the link, "View errors for user" on the email from raygun for the error, it states: "This user is missing some details. You may not be providing their details with the Affected User Tracking feature of our Raygun Providers."

Could you help me find what I'm missing?

Plan: Global Cloud Application: Mura

This is the raw data I'm passing:

{
     "tags": [],
     "version": null,
     "client": {
          "name": "raygun4cfml",
          "version": "1.0.0.0",
          "clientUrl": "https://github.com/MindscapeHQ/raygun4cfml",
          "apiVersion": 1
     },
     "error": {
          "stackTrace": [
               {
                    "methodName": "",
                    "lineNumber": 1,
                    "fileName": "/media/sf_web/Mura_multisite/_heidelberg/includes/themes/Foundation/templates/default.cfm",
                    "className": "CFTHROW"
               },
               {
                    "methodName": "",
                    "lineNumber": 92,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/Translator/standardHTMLTranslator.cfc",
                    "className": "CFINCLUDE"
               },
               {
                    "methodName": "",
                    "lineNumber": 133,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/plugin/pluginStandardEventWrapper.cfc",
                    "className": "CF_TEMPLATEPROXY"
               },
               {
                    "methodName": "",
                    "lineNumber": 87,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/Handler/standardEventsHandler.cfc",
                    "className": "CF_TEMPLATEPROXY"
               },
               {
                    "methodName": "",
                    "lineNumber": 88,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/plugin/pluginStandardEventWrapper.cfc",
                    "className": "CFINVOKE"
               },
               {
                    "methodName": "",
                    "lineNumber": 417,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/Handler/standardEventsHandler.cfc",
                    "className": "CF_TEMPLATEPROXY"
               },
               {
                    "methodName": "",
                    "lineNumber": 88,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/plugin/pluginStandardEventWrapper.cfc",
                    "className": "CFINVOKE"
               },
               {
                    "methodName": "",
                    "lineNumber": 778,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/content/contentServer.cfc",
                    "className": "CF_TEMPLATEPROXY"
               },
               {
                    "methodName": "",
                    "lineNumber": 260,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/content/contentServer.cfc",
                    "className": "CF_UDFMETHOD"
               },
               {
                    "methodName": "",
                    "lineNumber": 290,
                    "fileName": "/media/sf_web/Mura_multisite/requirements/mura/content/contentServer.cfc",
                    "className": "CF_UDFMETHOD"
               },
               {
                    "methodName": "",
                    "lineNumber": 46,
                    "fileName": "/media/sf_web/Mura_multisite/_heidelberg/index.cfm",
                    "className": "CF_TEMPLATEPROXY"
               }
          ],
          "message": "Testing raygun error theme default.cfm",
          "catchingMethod": "cfcatch struct",
          "data": {
               "JavaStrackTrace": [],
               "type": "Application"
          },
          "className": "Application"
     },
     "statusCode": null,
     "request": {
          "hostName": "jmccoy.globalcloud.net",
          "httpMethod": "GET",
          "form": {},
          "rawData": null,
          "data": {
               "HTTP_USER_AGENT": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36",
               "WEB_SERVER_API": "",
               "PATH_TRANSLATED": "/media/sf_web/Mura_multisite/_heidelberg/index.cfm",
               "CONTENT_TYPE": "",
               "HTTP_ACCEPT_LANGUAGE": "en-US,en;q=0.8",
               "HTTP_REFERER": "http://jmccoy.globalcloud.net/Mura_multisite/_heidelberg/",
               "HTTP_ACCEPT": "text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8",
               "CERT_SERVER_ISSUER": "",
               "CERT_SERVER_SUBJECT": "",
               "HTTP_ACCEPT_ENCODING": "gzip, deflate, sdch",
               "SERVER_SOFTWARE": "Apache/2.2.22 (Debian) mod_ssl/2.2.22 OpenSSL/1.0.1e mod_jk/1.2.40",
               "SERVER_NAME": "jmccoy.globalcloud.net",
               "CF_TEMPLATE_PATH": "/media/sf_web/Mura_multisite/_heidelberg/index.cfm",
               "CERT_FLAGS": "",
               "HTTPS_SERVER_ISSUER": "",
               "HTTP_URL": "",
               "CONTEXT_PATH": "",
               "HTTP_COOKIE": "ORIGINALURLTOKEN=C56C21B2%2DC9AA%2D32F7%2D929514493DCDAC6E; MOBILEFORMAT=false; rb=; WRUID=1497176049.2139942241; __CT_Data=gpv=4&apv_14545_www03=4&cpv_14545_www03=1; __utma=223225472.61472701.1438715886.1438879292.1438893467.6; __utmc=223225472; __utmz=223225472.1438793341.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); _hjIncludedInSample=1; _hjUserId=b4daa6f7-a416-4dd4-a32b-64f96038ee22; __atuvc=130%7C31%2C57%7C32; CKFinder_Path=Images%3A%2F%3A1; _ga=GA1.3.61472701.1438715886; WRUID=281917964.147439570; __CT_Data=gpv=16&apv_14545_www03=16&cpv_14545_www03=4&rpv_14545_www03=1; CFAUTHORIZATION_cfadmin=\"YWRtaW4NY2ZhZG1pbg0xNDQwMDg3Mzg0NTEwDTZGNDNDMjAzMUVFRDdDODc=\"; CFADMIN_LASTPAGE_ADMIN=%2FCFIDE%2Fadministrator%2Fdatasources%2Findex%2Ecfm; RB=en; CFID=20613; CFTOKEN=172fbc237f1c93a4-260772CC-05C1-18E9-BEBC230CEF51DBD1; JSESSIONID=CFCDA5459CC890A6CC43D2C2B8AE4403.cfusion; _gat=1; _gat_h=1; _ga=GA1.2.909741096.1438961484; FETDISPLAY=",
               "SERVER_PROTOCOL": "HTTP/1.1",
               "CERT_SECRETKEYSIZE": "",
               "REQUEST_METHOD": "GET",
               "HTTPS_SECRETKEYSIZE": "",
               "AUTH_PASSWORD": "",
               "HTTPS": "off",
               "CERT_SERIALNUMBER": "",
               "CERT_SUBJECT": "",
               "SERVER_PORT": 80,
               "CERT_KEYSIZE": "",
               "SCRIPT_NAME": "/Mura_multisite/_heidelberg/index.cfm",
               "REMOTE_ADDR": "10.0.2.2",
               "SERVER_PORT_SECURE": 0,
               "REMOTE_HOST": "10.0.2.2",
               "HTTPS_KEYSIZE": "",
               "HTTP_HOST": "jmccoy.globalcloud.net",
               "HTTP_CONNECTION": "keep-alive",
               "AUTH_USER": "",
               "REMOTE_USER": "",
               "PATH_INFO": "/associates/print-request/",
               "QUERY_STRING": "",
               "CERT_ISSUER": "",
               "CERT_COOKIE": "",
               "HTTPS_SERVER_SUBJECT": "",
               "GATEWAY_INTERFACE": "",
               "AUTH_TYPE": "",
               "CONTENT_LENGTH": 0
          },
          "queryString": "",
          "url": "/Mura_multisite/_heidelberg/index.cfm",
          "iPAddress": "10.0.2.2",
          "headers": {
               "Accept-Encoding": "gzip, deflate, sdch",
               "Upgrade-Insecure-Requests": 1,
               "host": "jmccoy.globalcloud.net",
               "user-agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36",
               "connection": "keep-alive",
               "content-length": 0,
               "referer": "http://jmccoy.globalcloud.net/Mura_multisite/_heidelberg/",
               "DNT": 1,
               "accept": "text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8",
               "cookie": "ORIGINALURLTOKEN=C56C21B2%2DC9AA%2D32F7%2D929514493DCDAC6E; MOBILEFORMAT=false; rb=; WRUID=1497176049.2139942241; __CT_Data=gpv=4&apv_14545_www03=4&cpv_14545_www03=1; __utma=223225472.61472701.1438715886.1438879292.1438893467.6; __utmc=223225472; __utmz=223225472.1438793341.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); _hjIncludedInSample=1; _hjUserId=b4daa6f7-a416-4dd4-a32b-64f96038ee22; __atuvc=130%7C31%2C57%7C32; CKFinder_Path=Images%3A%2F%3A1; _ga=GA1.3.61472701.1438715886; WRUID=281917964.147439570; __CT_Data=gpv=16&apv_14545_www03=16&cpv_14545_www03=4&rpv_14545_www03=1; CFAUTHORIZATION_cfadmin=\"YWRtaW4NY2ZhZG1pbg0xNDQwMDg3Mzg0NTEwDTZGNDNDMjAzMUVFRDdDODc=\"; CFADMIN_LASTPAGE_ADMIN=%2FCFIDE%2Fadministrator%2Fdatasources%2Findex%2Ecfm; RB=en; CFID=20613; CFTOKEN=172fbc237f1c93a4-260772CC-05C1-18E9-BEBC230CEF51DBD1; JSESSIONID=CFCDA5459CC890A6CC43D2C2B8AE4403.cfusion; _gat=1; _gat_h=1; _ga=GA1.2.909741096.1438961484; FETDISPLAY=",
               "Accept-Language": "en-US,en;q=0.8"
          }
     },
     "environment": {
          "availablePhysicalMemory": 72900608,
          "cpu": null,
          "totalVirtualMemory": null,
          "packageVersion": "Oracle Corporation|1.7.0_75-b13|Java HotSpot(TM) 64-Bit Server VM",
          "windowBoundsHeight": null,
          "location": null,
          "osVersion": "Linux|3.2.0-4-amd64",
          "totalPhysicalMemory": 1051537408,
          "deviceName": null,
          "architecture": "amd64",
          "windowBoundsWidth": null,
          "currentOrientation": null,
          "processorCount": null,
          "diskSpaceFree": null,
          "resolutionScale": null,
          "availableVirtualMemory": null
     },
     "user": {
          "FirstName": "Super",
          "FullName": "Admin (GC)",
          "UUID": "MURA_GCJMCCOY_20613_172fbc237f1c93a4-260772CC-05C1-18E9-BEBC230CEF51DBD1",
          "Email": "chowell@globalcloud.net",
          "Identifier": "chowell@globalcloud.net",
          "IsAnonymous": false
     },
     "userCustomData": {
          "session": {
               "memberEmail": "chowell@globalcloud.net",
               "memberFirstname": "Super",
               "sessionID": "MURA_GCJMCCOY_20613_172fbc237f1c93a4-260772CC-05C1-18E9-BEBC230CEF51DBD1",
               "memberLastname": "Admin (GC)"
          },
          "params": {
               "domainname": "jmccoy.globalcloud.net",
               "applicationname": "Mura_gcjmccoy",
               "serverName": "core"
          }
     },
     "machineName": "127.0.1.1"
}

Callum

Posted on
Sep 01 2015

Hi,

There was a bug in version 1.0.0.0 of the raygun4cfml provider which is now fixed - updating to the latest v1.0.0.1 will get this working for you.


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