Affected User not found

spurkey

Posted on
Jun 26 2015

Hi,

We're using a slightly modified version of the Cold Fusion client and are passing in affected user information with each issue (i.e. the user information is showing up properly on the issue summary tab), however if we search for one of those users on the Affected Users menu it always responds with "Your search returned no results" regardless of the timespan or user name entered.

Is there anything I'm missing or is this not working as intended?

Thanks!


Alex

Posted on
Jul 01 2015

Hi spurkey,

It looks like the errors you are sending contain inconsistent casing of the Affected User information fields. This is preventing the affected user information from being indexed properly. This appears to be an issue with the version of the raygun4cfml provider you cloned.

The latest version of the raygun4cmfl provider has been updated to fix this issue.

Incorporating this commit into your branch should fix things for you: https://github.com/MindscapeHQ/raygun4cfml/commit/7ac81e9abea901e34cce704ad909b0acb68a8952

Best regards,
Alex


spurkey

Posted on
Jul 02 2015

Hi Alex,

Fixing the case worked like a charm.

Thanks for the response!


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