Crash reporting shows the wrong messages

jmankin

Posted on
Jun 03 2026

Hi,

I received an error in my mailbox today: Error Group: Exception: Ethos API request failed. Error: {"statusCode":403,"error":"Forbidden","message":"Resource owner not found due to missing or invalid application credentials in Ethos Integration Administration."}; Status Code: 403 Forbidden; Path: person-identifications?bannerId=S01305589 [HTTP 200 returned while handling GET Request]

And when I go to Raygun Crash Reporting, and mouse over the error, it says the same (attached).

BUT when I click on the error and page through each one in the group, they all say: Ethos API request failed. Error: <html> <head> <title>Page Not Found</title> </head> <body> <p>This page does not exist.</p> </body> </html> ; Status Code: 404 NotFound; Path: person-identifications?bannerId=S01401900

vishakh

Raygun

Posted on
Jun 07 2026

Hi Jmankin,

Thanks for reaching out. Since we'll need to go over some account details to help you properly, I'd like to move this conversation to our support desk where we can keep things secure. I'll follow up with you there shortly — keep an eye on your inbox!

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