No css in the dashboard, page showing raw HTML

sanneh2

Posted on
Jul 21 2024

The app. Raygun Dashboard is not styling correctly. everything is layered on top of each other from top to bottom in the old, classic style of HTML. It seems that the stylesheet is not being loaded which leads to a majorly unusable application. I wonder what is the reason for this, is anyone else experiencing anything similar? With regards, Sanneh2. HK


Jason Fauchelle

Raygun

Posted on
Jul 21 2024

Hi sanneh2,

Thanks for getting in touch, sorry to hear the app is not rendering correctly for you.

We can see the app loading fine for us across multiple machines. Some suggestions to try would be to clear your browser cookies for app.raygun.com or/and perform a hard refresh on the Raygun app in your browser (how to do this varies depending on browser).

Browsers plugins and cybersecurity software (e.g. Malwarebytes) can also affect loading css. If you have seen the Raygun app loading fine previously but started encountering issues recently, then keep in mind any changes to these that may have happened recently on your machine.

I hope that helps. Let me know if you have further questions.

Regards

-Jason Fauchelle


Reply