No Data since November 8th 2022

KDM

Posted on
Dec 05 2022

Hello,

When viewing my RAYGUN account, there is no data showing since November 8th, 2022. What could be causing this?

There has been no code changes on our end, has something changed in RAYGUN on or around November 8th, that we need to address?


Deleted User

Raygun

Posted on
Dec 06 2022

Hello

Can you check in your event viewer if you have TLS errors? Our load balancer was recently upgraded as the previous one was retired by AWS. some TLS 1.0 and TLS 1.1 cyphers where both dropped as a result. If this is the issue, make sure you have the appropriate security patches on your servers and also you could force the applications to use TLS 1.2 by following the answer on this Stackoverflow issue.


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