Windows 11 users reported as Windows 10 platform
Keyth
Posted on
Mar 09 2022
Real User Monitoring - Platforms
I see no other Windows 11 users being reported. I know at least my user profile should be reported as Windows 11 however my sessions show as Windows 10.
Jason Fauchelle
Raygun
Posted on
Mar 20 2022
Hey Keyth,
Apologies for the lack of reply. It looks like at least the top browsers are capping the OS version supplied by the user agent string for Windows and Mac OS. So Windows 11 is now always being reported as Windows 10 in the user agent string. To fix this, we'll likely need to update the Raygun providers to read from the user agent hints instead. This is something we've been researching/discussing, but do not currently have a dedicated timeframe of when this would be done.
Regards
-Jason Fauchelle