AdBlockPro blocking raygun

samuel.levy

Posted on
Feb 13 2015

I just installed the trial for RayGun, and was having problems getting it to report on blatant error messages, when I realised that I'd left ABP on.

RayGun initialises, and I can manually send messages back using 'Raygun.send()', but the automatic error reporting doesn't work until I disable ABP.

Is there a way to bypass ABP for raygun (I've use TrackJS in the past, which doesn't seem to be similarly affected)?

I (obviously) can't control what the users have installed on their browsers, but if I can't access the error dumps of all users, I will have to go to another service.

John-Daniel Trask

Raygun

Posted on
Feb 15 2015

Hi Samuel,

This is the first I've heard of this, so we'll do some investigation this week. I doubt there's anything we could do in particular if it is happening or else every advertiser out there would be doing the same thing. I can't imagine why it would be blocked since it's nothing to do with advertising.

Anyway, the best work around would be to simply integrate our tracking script directly, serving it from your own site. The CDN offering is only there to be helpful for folks getting started quickly, but actually doesn't serve any special purpose :-) Unlike TrackJS, we don't charge based on times you load the script.

Then you can even script combine it with your other scripts and improve the overall performance for your end users by removing an addition request to complete the entire page load :-)

Would that work in the meantime?

Thanks!

John-Daniel

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