Email notification font is sometimes tiny and impossible to read

Wow, sorry to see that Doug.

First we've seen of this - but helpful to see you're in Outlook.

Mind forwarding that particular email to me? jdtrask@raygun.com -- we can check through the specifics to work out what's going on there.

Sorry for the inconvenience, but do appreciate you bringing it to our attention :)

Hi Doug,

I just released an update that bumps the font-size up for you. This should make it a little easier to read :)

All the best!

Hi Doug,

Sorry for the delay in coming back on this one.

Sounds odd - can you drop a screenshot of what you're seeing, if you have any zoom levels set, any high-DPI modes setup on your OS, etc?

Thanks,

John-Daniel Trask

Hi Doug,

I am just following up to let you know we have investigated this issue further. We were able to confirm that Outlook is scaling the entire email based upon the longest space free line. There is an option to view the email with its original scale by clicking a resize button that appears in the top left corner of the email. Other email clients appear to take another approach and automatically wrap long running lines within the email.

At this point in time we will not be making a change for this particular scenario. However when we are next updating the design templates for our emails we will look to take these scenarios under consideration. Thank you for taking the time to raise this issue with us.

Regards, Mitchell.

No problem at all, thank you for raising this issue with us.

Regards, Mitchell.