Not all crashes available on Crash Reporting

Hi,

I received an email saying that a crash is still occurring. When clicking on the "View this error" link, I see an Active crash with Null Reference Exception, 173 Total instances, 35 Affected users, started 2 months ago, and the newest crash was 2 hours ago.

When I go to Crash Reporting I don't see this crash. I'm sorting by Count and the max value I have is 50 on another crash. I don't have any active filters.

This is just one example out of many.

---

Hi Roy

Thanks for reaching out and letting us know of the issue that you are experiencing.

I'll have a look into your account further and investigate what could be causing this behaviour for you. Can you please send an email to support@raygun.com and let me know what account you are a member of and also what application this is occurring on?

Thanks, Jess

---