Error grouping title is completely different from the real error
francois
Posted on
Apr 27 2020
If the error group title doesnt display the correct error information, it's really difficult to debug...
John-Daniel Trask
Raygun
Posted on
Apr 28 2020
Hi,
Yes, that's correct behavior. Many error messages have custom content so we tend to not group based on the message as it can lead to millions of groups (many folks include something like a session id, user id, or random data in the message). When Raygun creates a group, it'll usually be based off of the data in the error (error type, class it occurred in, that sort of stuff).
One thing to check is that you're on the latest version of the grouping/finger print code. You can find this in the side bar under Crash Reporting -> Settings and there's a version drop down on our grouping logic. It varies by SDK sending because things can be different depending on the environment (e.g. our JavaScript grouper is smart enough to group errors that look different but are the same across different browsers).
If you're on the latest grouping version and feel the errors are still being mis-grouped, please use the 'contact raygun' link in the app and we can explore the specifics of that issue and, if we can, add it to our test set to improve grouping for everyone.
Bonus note: The name on the group is also editable. If you go into a group, click on the group name at the top of the page to rename the group.
Let me know if there's anything more we can do here or contact us through the internal link and we can get into the details more!
Kind regards,
John-Daniel Trask