Can't find reprocess button under summary tab


Posted on
Aug 03 2019

Hi all, i have just uploaded dysm files to raygun and I'd like to reprocess some old crash events. but I can't find the reprocess button under the summary tab.

what am I missing ? thanks for help



Posted on
Aug 12 2019

Hi Bule,

Thanks for getting in touch and sorry for the delay in getting back to you. I've taken a look into your plan and at a quick glance I cannot see any native iOS exceptions that would require symbolication. Our Xamarin provider sends both .NET exceptions and native exceptions, of which only the native require symbolication. If you have a specific error instance you are referring to, it would be great if you could contact support with a link so we can investigate this further.

Thanks, Matt