Moving two factor auth to a new phone

djo

Posted on
Oct 30 2014

I recently configured two factor authentication on my account and configured Google Authenticator as the auth app for this feature. I just got a new phone and I need to set up Google Authenticator on my new phone to support Raygun, but I can't set up Google Authenticator with out accessing my Raygun account, and I can't access my Raygun account without Google Authenticator. Is there a way to reset/disable two factor auth on my account?


Jamie Penney

Posted on
Oct 30 2014

Hey,

Could you flick me an email at jamie@mindscape.co.nz and I'll see what we can do.


Jamie Penney

Posted on
Feb 25 2015

For anyone in the future reading this thread, send an email to hello@raygun.io to contact our support team about this.


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