Crash reporting dashboards and apps not loading data

Hi Jennifer,

Thanks for getting in touch. Our team is currently working on the issue (our Elastic Search cluster has started throwing errors, there is a team looking into it now). We've posted on the Raygun status page here and will update it as we progress: https://status.raygun.com/ (note, while it says 'Search', we do leverage ES elsewhere which is why it's impacting things such as dashboards inside of crash reporting). Note that this doesn't impact any ingestion, so no data is being lost.

Sorry for the inconvenience and thanks for your patience at this time and we hope to get the system up and running soon.

Zheng

No worries, we hope to have this issue resolved shortly :)

I will post another update here once the system is back up and running smoothly.

Hi Jennifer, just letting you know that everything's back to normal now. The ES issue was solved around close of business yesterday (NZT). No data was lost during the outage as ingestion was not affected.