Connection timed out

Abhinav

Posted on
May 01 2018

Unable to post exception to Raygun. Suspecting it to be a firewall issue as i am not able to post it through only one of the VM.

logs : Apr 30, 2018 6:32:06 PM com.mindscapehq.raygun4java.core.RaygunClient Post WARNING: Couldn't post exception: Connection timed out: connect


John-Daniel Trask

Raygun

Posted on
May 01 2018

Hi,

We haven't had any issues with our API layer, so it will likely be the machine config itself. You'll need to ensure that port 443 is unblocked to api.raygun.io and api.raygun.com (we're migrating slowly, so both are best to be unblocked).

I hope that helps!

John-Daniel Trask


Abhinav

Posted on
May 15 2018

Hi John,

It seems even after enabling the port 443 on the machine it is still unable to make the connection. Can you suggest another way go about it or have knowledge on whether the Raygun supports the "Proxy Configuration Settings" through tools like squid proxy?


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