Affected Users Reports crashes.

hsorbo

Posted on
Jan 31 2018

"Affected users" page have been consistently malfunctioning for us for some time (month+). The api-call is terminated with a 500 and the loading indicator spins forever.

Attached is the web-inspector of the page. Now if there only was a way of monitoring exceptions in production deployments :)


MattByers

Raygun

Posted on
Feb 01 2018

Hi there,

Apologies for this error, it appears your expired RUM trial was causing an issue with the Affected Users query.

I have now patched this up for you, so the Affected Users page should be loading once again.

Kind regards, Matt


hsorbo

Posted on
Feb 01 2018

Thank you!


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