Feature Release – Bulk export data with Raygun’s new export function

Freyja SpavenAnnouncements, Provider UpdatesLeave a Comment

export function now available for Raygun

Note: Crash Reporting bulk export is for Business and Enterprise plans only. All plan types currently support the ability to export individual error instance from Raygun.

Your company may need to export the data that Raygun Crash Reporting collects for reporting and management purposes. This functionality is one of our highest requested features, and today I’m happy to announce that using Raygun’s new Crash Reporting export feature, you can now export raw Crash Reporting data from Raygun’s dashboard.

With the export data feature you can:

  • Export your data into a third party system (e.g. RedShift, Hadoop) allowing you to analyze, build dashboards and gain even more insight at a granular level.
  • Store error data for longer periods for archival purposes.
  • Access crash report data for other systems such as automatically emailing impacted users.

There are two ways of exporting data. You can either:

  • Get error instances for selected error groups for a date range.
  • Export error instances for all error groups for a date range.

Once the export is complete, a link to compressed data file (in the form of a 7zip file) can be emailed to team members or used to drill down into the diagnostics of regular occurrences. When exporting, all instances of an error in an error group over a specified time range will be exported.

This data can then be used when data analysis is needed – particularly useful if you use a third party data analysis team.

Exporting selected error groups

Step #1                  

Start in the Raygun dashboard and head to the ‘Active tab‘. Select the error groups using the checkbox:

Select the red active tab to start t he exports functions process

Select the ‘Active’ tab in the Raygun dashboard.

 Step #2

Click ‘Export selected groups‘, review your selection and then click ‘Add to export list‘:

Adding errors to the export functions list is easy

Add the errors you’d like to export into error export list box.

A confirmation of the added error groups will look like this:

Error groups have been successfully added to the export functions list

This box will show you have effectively added your export to the list.

Step #3

Follow the link in the dialog to get to the export list or from the side menu, select ‘Export‘, and then ‘Export groups‘:

Export selected groups

Selected error groups ready for export. Specify the date range and then start the export

Exporting all errors for a date range with export functions

Step #1

In the dashboard, select ‘Export‘, and then ‘Export all‘:

The confirm export screen will appear when you are ready to make use of Raygun's export functions

The ‘confirm export’ screen will appear when you are ready to export data.

Step #2

Select the date range (if you need to export everything then select ‘6 months‘) :

Select errors based on time range if needed with the export feature

Export all your error groups based on time range if needed.

Step #3

Add one or more recipients to the email list and select ‘Start export‘ to begin the export process:

Confirm export to individual email addresses with 'export functions'

Confirm export to individual email recipients.

Note: Everyone in your email list will receive an email when the export has completed with a link to download a compressed file (7z) of the information you requested.

When the export has started you will receive an on screen confirmation like this:

You will see a green confirmation popup when you initiate export functions

Confirmation pop-up showing your export has been successful.

Need help? 

If you have any questions on upgrading your plan or how to use export functions, get in touch with friendly team member here. 

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