Feature Release – Bulk export data with Raygun’s new export function

By Freyja Spaven | Posted Aug 30, 2016 | 3 min. (447 words)

Note: Crash Reporting bulk export is for Business and Enterprise plans only. All plan types currently support the ability to export individual error instance from Raygun.

Your company may need to export the data that Raygun Crash Reporting collects for reporting and management purposes. This functionality is one of our highest requested features, and today I’m happy to announce that using Raygun’s new Crash Reporting e****xport feature, you can now export raw Crash Reporting data from Raygun’s dashboard.

With the export data feature you can:

Export your data into a third party system (e.g. RedShift, Hadoop) allowing you to analyze, build dashboards and gain even more insight at a granular level.
Store error data for longer periods for archival purposes.
Access crash report data for other systems such as automatically emailing impacted users.

There are two ways of exporting data. You can either:

Get error instances for selected error groups for a date range.
Export error instances for all error groups for a date range.

Once the export is complete, a link to compressed data file (in the form of a 7zip file) can be emailed to team members or used to drill down into the diagnostics of regular occurrences. When exporting, all instances of an error in an error group over a specified time range will be exported.

This data can then be used when data analysis is needed – particularly useful if you use a third party data analysis team.

Exporting selected error groups

Step #1

Start in the Raygun dashboard and head to the ‘Active tab‘. Select the error groups using the checkbox:

Step #2

Click ‘Export selected groups‘, review your selection and then click ‘Add to export list‘:

A confirmation of the added error groups will look like this:

Step #3

Follow the link in the dialog to get to the export list or from the side menu, select ‘Export‘, and then ‘Export groups‘:

Exporting all errors for a date range with export functions

Step #1

In the dashboard, select ‘Export‘, and then ‘Export all‘:

Step #2

Select the date range (if you need to export everything then select ‘6 months‘) :

Step #3

Add one or more recipients to the email list and select ‘Start export‘ to begin the export process:

Note: Everyone in your email list will receive an email when the export has completed with a link to download a compressed file (7z) of the information you requested.

When the export has started you will receive an on screen confirmation like this: