how to reset a locked-out user
ssflux
Posted on
Nov 05 2019
One of our users is locked out for too many failed 2FA login attempts. How can we reset their account so they can log in again?
John-Daniel Trask
Raygun
Posted on
Nov 05 2019
Hi,
Please contact support@raygun.com and one of our team can get their 2FA removed. There is some security checks involved in that process.
Kind regards,
John-Daniel