Documentation

Zendesk

Documentation - Zendesk - Integrating Zendesk With Raygun

Getting setup

In Zendesk

  1. Head over to the admin panel choose API under Channels.

  2. Enable Token Access if it's not already.
  3. Click 'add new token'.
  4. Provide a label - we suggest Raygun so you know what the token is for.
  5. Copy the token that was just generated for you.

 

In Raygun

  1. On the application sidebar, click Integrations, then Zendesk:

  1. Click on the Setup tab, then enter your subdomain, the email address you use to login to Zendesk and paste the token you got from Zendesk:

  1. Press 'Test Settings' to make sure Raygun can talk to Zendesk properly.
  2. Assuming the test worked, hit Save Changes.
  3. Tick the Enabled box and press Save Changes when you're ready to enable the plugin properly.

Documentation missing?

If we don't have documentation about your desired topic, send us a message and we'll create it for you.